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Latest from the BSA

  • Event

DXC Financial Services Innovation

A free event hosted by BSA Associate, DXC Technology We invite Building Society Leaders to join us at the iconic Old Trafford, known as the "Theatre of Dreams", for an exclusive event focused on innovation within the financial services sector.   This gathering will bring together senior leaders and industry experts to examine the latest advancements in technology, operational resilience, and member or customer-centric strategies shaping the future of finance. The event will provide a platform for insightful discussions, knowledge sharing, and networking opportunities in a truly inspiring setting. Attendees will gain practical perspectives on digital transformation and collaborative approaches to address the challenges and opportunities facing the industry today. Key topics: Experience-led transformation (XLT): The Manchester United app story. DXC’s approach places human experience at the heart of transformation. Hear about how we helped Manchester United create a stronger experience for their fans and members. We move beyond functional outputs to deliver measurable impacts — adoption, satisfaction, trust and sustained value. For clients, this means shifting from traditional KPIs to outcomes like employee adoption and customer satisfaction. For teams and partners, it’s about energising people and co-creating innovations that drive real change. Artificial intelligence. AI is central to intelligent banking. DXC combines human expertise with secure, scalable AI platforms, enabling smarter lending, embedded finance, real-time analytics and resilient compliant banking stacks. Our AI Workbench and sovereign AI offerings help institutions modernise while meeting regulatory and localisation requirements. Growth X. Modernisation is essential in today’s competitive, regulated environment. DXC supports intelligent transformation, cloud-native architecture and continuous optimisation. We help banks and building societies unlock growth through hyper-personalisation, embedded finance, fintech partnerships and proven platform strategies — sharing real-world success stories and measurable outcomes. 
03 Dec 25
  • Event

BSA Marketing Symposium: The psychology of money and attracting retail funds

The BSA Marketing Symposium is a series of quarterly events bringing key marketing topics to life for attendees we will introduce a range of experts, successful user cases and practical exercises, where marketers can meet like-minded professionals to share their experience and knowledge. The next event in the series will take place online at 3pm on Wednesday 26 November. In today's Retail Banking world Building Societies are having to fight harder than ever to attract and retain retail deposits. The challenger banks are having our breakfast, the savings platforms our lunch and now AI Fintech's are coming for our tea. But with a little thought and the application of Behavioural Science to make sure we are using all the tools in our marketing box we can fight back.  Join us for this session to learn how to make your marketing stand out and improve conversion when customers engage using the power of Behavioural Science. Hear from Richard Milner, Lead Behavioural Designer at Cowry Consulting, on how to attract, convert and retain retail savings customers. At this Symposium you will: Learn about the behavioural science behind people and their attitude to money Identify ways to review your customer journeys and communications to improve conversion Take away a range of ideas to make your retail funding strategy more effective Book your seat now, places are limited and grab the opportunity to have a piece of your savings marketing or communications critiqued for FREE!
26 Nov 25

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Knowledge sharing and educational events for building societies that increase awareness of business issues and provide the tools and skills that industry professionals need to develop their roles. Many of our events are open to other mortgage lenders and product providers.
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UK Building Societies & Credit Unions

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We represent all 42 UK building societies, together with some of the larger credit unions
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Society Matters magazine

Building better financial futures

Society Matters: Autumn 2025

As we head into Autumn, the BSA has a focus on financial resilience with UK Savings Week bringing together a large number of providers, charities and other organisations to raise awareness of the bene...
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