Building Societies Association
Consumers
Lost Savings? How Building Societies help you find your lost savings
Contact: Lynne Bartlett
Date: 27 Nov 2006
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The Building Societies Assocation (BSA) can help you trace savings you have lost touch with.  It is also possible to trace another person's lost account if you are legally empowered to do so.  This FREE SERVICE applies to every building society in the UK and is covered by The Banking Code.

For web-based tracing, the BSA has joined forces with the British Bankers' Association (BBA) and National Savings and Investments (NS&I) to offer a joint service - mylostaccount.org.uk - that brings together the three tracing schemes of BBA, BSA and NS&I into a single website.

This means that anyone with a dormant or lost account with a bank, a building society, NS&I – or all three – can start a search simply by visiting mylostaccount.org.uk  and completing only one application form. 

mylostaccount.org.uk - the FREE service that helps you trace your lost accounts and savings

If you think you may have lost touch with your account or savings, this website will guide you through some simple steps to help reunite you with your money.

This is a FREE service and is brought to you by the British Bankers’ Association, the Building Societies Association and National Savings and Investments. Together we represent most of the firms that offer savings and current accounts in the UK.

All three provide comprehensive coverage of their respective areas:

  • The BBA scheme covers 42 banks that take retail deposits in the UK
  • The BSA scheme covers all 59 UK building societies
  • The NS&I scheme covers all National Savings and Investments products as well as the old Post Office Savings Bank accounts.

To access mylostaccount.org.uk follow the link below -

Link to online search


Postal applications

Use the link below to download a form to claim funds from a lost account. 

Lost Accounts leaflet (PDF format 848KB)


Notes

  1. Copies of this booklet can be ordered by contacting Lynne Bartlett on 020 7437 0655. Single copies free of charge. Bulk copies £15 per 100.

    Additional resources:

    The Banking Code - more information
    Banking Code Standards Board website