[Jump to content]

Building Societies Association

Member's Login

Join | Forgotten Password

Publications

Customer service at mutuals is better than at banks

Contact: Rachel Le Brocq
Date: 30 Apr 2010
 
Print page  |   Email 

Independent research has again found that customers of mutually-owned financial service providers are more satisfied than customers of other providers such as banks.

 

 

Download PDF

Find your lost building society account

Latest Press Releases

Gross lending by mutuals hits high for the year
31.08.2010

Gross lending at mutuals up 19% in June
28.07.2010

BSA responds to FSA’s proposals on responsible lending
13.07.2010

BSA comments on OFT response to cash ISA super-complaint
29.06.2010

Newsbite

More to interest rate margins than appears to be the case at first sight

August 2010

Mutuals offer great customer service…. and more

July 2010

Chancellor reaffirms commitment to strengthening building societies and mutuals

June 2010

Complaints about building societies remain low

May 2010

Mutuality on the political agenda

April 2010

'People's Bank' must not distort competition

March 2010

Newsbite Archive

Election 2010 - So what now for the mortgage market?

May 2010

Home Finance Forum

February 2010

Mortgage Matters Archive