Deputy Chief Executive
- Leek, Staffordshire
- Financial Services
- Attractive Package
Leek United is a medium sized, well-run, ambitious building society which offers a range of competitive products and services through its branches, intermediaries and direct channels. Consistently solid financial performance in this £1 billion-assets, well capitalised mutual is augmented by excellent customer service standards, with more than 93% of members being satisfied with their experience of the Society. In addition, the Leek is seen as an excellent employer with a strong team spirit — in a recent independent survey, 9 out of 10 colleagues said they would recommend the Society as a great place to work. In 2020, the Leek won the Best SME category in the prestigious national CIPD awards.
The Deputy Chief Executive (DCE) is a critical new role, which is being created as Leek United twins progressing its significant ongoing investment in technology and the branch network with a strong desire to optimise the efficiency, stability and compliance of its operations and the quality of its customer service. As a member of the Board, the DCE will deputise for the Chief Executive and will have responsibility for managing the branch network, IT and Change, as well as the Customer Operations area that includes Savings, Mortgage and Administration Support.
The Board wish to recruit a forward looking, commercial and values-led business leader who will help develop the Society’s long-term strategic and operational leadership. They should bring relevant financial services experience across the role’s areas of responsibility which will ideally have been gained within the building society sector. An ability to identify, develop and deliver change programmes and a good knowledge of technology are important attributes for this role. The successful candidate must believe passionately in delivering outstanding customer experience while making a positive difference to the lives of members, staff and the local community. Cultural fit and alignment with Leek United’s mutual values is therefore a vital pre-requisite for this key role. Candidates should also have ambitions to progress into a Chief Executive role in the future.
The appointment will be subject to PRA/FCA approval (SMF3 and SMF24) and candidates should either already be approved or have the credibility, experience and understanding of the UK regulatory environment to be so.
Please submit a short covering letter demonstrating how you meet the requirements of this role with your CV and current salary details quoting reference number JAFF6677 to:
email@example.com Tel: 0845 261 0600
All third party and direct applications will be forwarded to Warren Partners.