Job Vacancy

Head of Legal, Conduct Risk & Compliance

The Building Societies Association


• Head of Legal, Conduct Risk & Compliance

• London

• Competitive Salary & Benefits


The Building Societies Association (BSA) represents mutual lenders and deposit takers across the UK, including all 43 building societies.  It is well respected for its representational advocacy to external bodies such as government departments and regulators.  As well as proactively campaigning on behalf of the sector, the BSA is a frequent commentator on consultative papers and provides information and advisory services to its Members and Associates.  

In addition to the BSA’s 48 Members (building societies and credit unions) it has 43 Associates (organisations which have an interest in the sector).  The BSA is an unincorporated non-for-profit organisation.

The BSA currently has 27 staff in the areas of policy/representational lobbying, economics and research, external affairs and member communications, commercial activities and corporate services.

We are looking to recruit a Head of Legal, Conduct Risk & Compliance to join the senior management team, following the existing job holder’s retirement (in June 2020), to play a key role in representing and advising our members.  The initial policy responsibilities will include leading on relevant legal issues, compliance, conduct risk and in certain regulatory areas.  Reporting to the Chief Executive, this is a challenging position with a considerable amount of responsibility and autonomy.  The role has two Policy Managers directly reporting to it.

The Role:

• To lead external representation of the industry’s interests to Regulators, other policy makers and stakeholders on a range of legal, conduct risk, practice, compliance and related issues.

• To identify, design and execute guidance to members on a broad range of legal, conduct risk, practice, compliance and related issues.

• To instigate, chair and participate at legal, conduct risk and/or compliance related seminars and events.

• To manage the work of the Legal & Practice team.

• To assist the Chief Executive on a range of related issues.

The Candidate:

• Senior management experience within financial services, trade associations, regulators, housing or other relevant environments.

• Excellent communication (both verbal and written) and diplomatic skills to meet the responsibilities representing members’ interests.

• Ability to build strong relationships to become a trusted adviser to stakeholders.

• Working knowledge of the FCA regulatory environment.

• Ability to see wider, strategic issues and to meet strict deadlines.

• Self-motivated, flexible and proactive approach.

• Degree or equivalent level education. 

The generous benefits package includes a group personal pension scheme, BUPA, life assurance and permanent health insurance.  The starting salary will depend on the successful candidate’s experience.

The BSA maintains an open recruitment and staff development policy, affording equal opportunities regardless of gender, marital status, sexual orientation, religion, race, colour, national or ethnic origin or disability.  Staff communication and training are priorities for the organisation, and the BSA is proud to be a signatory to both the Living Wage Foundation and the Women in Finance Charter.

If you are interested please write, giving full career and salary details, to Melanie Snelgrove (

Closing date for applications is 31 October 2019. 



Melanie Snelgrove

HR Officer

Tel: 0207 520 5907