Job Vacancy

Head of Marketing, Brand and Culture

Vernon Building Society


Head of Marketing, Brand and Culture


Based:  Stockport, SK1

Permanent: Full-time

Salary: £50,000 per annum mid-market reference (80-120% range based on skills & experience) plus full employee benefits


We’ve created a new exciting opportunity for a Head of Marketing, Brand and Culture to join our progressive Society, reporting directly to the Chief Executive.


About the role 

You will be responsible for developing the Society’s Vision to be “Employer of Choice” in supporting employees to think, act and respond according to the Society’s values; Personal; Authentic; Empowering.

Reporting directly to the CEO and working closely with the Senior Leadership Team, you will provide Marketing direction and support, actively participating in the Society’s strategy, communications, brand management, as well as event planning and product development.

You will also be responsible for internal and external communications liaising closely with internal and external stakeholders in implementing the marketing plan and identifying opportunities to support employee development and well-being. 

About the Vernon

The Vernon celebrates its centenary year in 2024. Over the last 3 years we have successfully blended our core mutual values into a modern workplace with an inclusive culture and clear focus on our Members. In 2019 we rebranded the organisation to reflect the fresh and vibrant environment we desire to enable our people to embrace opportunity and make a real difference. In 2020, despite the challenges of a worldwide pandemic, we grew our balance sheet, kept all our offices open and all our employees were continuously employed. 

About the key role responsibilities

• Lead Direct Reports to deliver objectives and their personal development.

• Lead the society’s CSR and community initiatives.

• Create deeper awareness and greater understanding of diversity and inclusion at the core of how the Society “lives and breathes” internally and externally.

• Enhance the website Member and Broker experience.

• Set up and launch compliant new mortgage/savings products including communication to third-party sourcing systems, customers and relevant external contacts.

• Plan and coordinate with Branch teams to deliver branch marketing and community objectives.

• Lead and deliver the AGM process from conception to completion. 

• Develop the Society’s Savings and Mortgage marketing customer experience in line with strategic brand objectives.

This role is perfect for anyone wishing to develop their strategic awareness with the potential to move up to a Leadership Team position within the next 3 years.

About the applicant 

The successful applicant may already have experience in a similar role and is seeking new horizons, OR someone who is yet to operate at this level but has a track record and attitude which suggests they have the ability to succeed, with appropriate support and guidance. 

Critically, we are looking for a high energy individual with their head in the clouds and their feet on the ground, who has ability to inspire and make a difference to everyone they touch. Someone who is prepared to roll their sleeves up and “get stuck in” when it’s required but with a strategic mindset and commercial acumen.

Experience in an existing marketing role is essential and it’s likely you will be educated to degree level and/or have a recognised marketing qualification. Experience of using creative software is also preferred and you should be a competent user of Microsoft Office suite and social media.


£50,000 per annum (mid-market reference - depending upon skills and experience)

Pension scheme (after 3-month postponement period) 7.5% employer contributions rising to 10% after 2 years

Salary exchange for pensions arrangement 

4 x salary death in service benefit 

25 days holiday (plus statutory bank holidays), increasing to 27 days after 2 years’ service

Private Medical Insurance after probationary period

Health Cash-Plan 

Cycle to work scheme 

Paid volunteering days

Retail discounts package

If you wish to apply, click the apply button and attach your CV with a covering letter, the closing date for receipt of applications is Friday, 5th March 2021.

General Data Protection Regulations requires the Society to tell you how we collect, store and process personal data, when registering your interest with us.  For full details about what data we collect about you, please either look at the recruitment privacy notice on our website or alternatively please contact the Society’s HR and People Adviser to request a copy to be sent via email or post.  


We hold your personal data on file for a period of 12 months (unless you request otherwise), following this your data will be erased.  You can withdraw consent at any time, to do this, please email or write to us with your request. 

Vernon Building Society is committed to promoting equal opportunities in employment.  Any applicant will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).


Melanie Snelgrove

HR Officer

Tel: 0207 520 5907