Building Societies Annual Conference 2021

4-7 May 2021

Click on the links below to view the available presentations from this year's conference. To download, right-click the speaker name and choose the option "Save link as...".

Tuesday 4th May 2021:
Returning to growth

Keynote: Working to build back better
John Glen MP, Economic Secretary, HM Treasury

How can we overcome the housing and mortgage market challenges as we emerge from the pandemic?
Chair: Sarah Howe, Chief Executive Officer, Harpenden Building Society
Kate Faulkner, Property Market Analyst, Commentator & Managing Director,
Robert Sinclair, Chief Executive, AMI and AFB
Daniel Broadhurst, Regional Vice President of Sales, nCino EMEA

Keynote: The UK’s economic outlook: growth prospects in a changed world
Linda Yueh, Economist, Writer and Broadcaster

Reinventing the ‘member first’ philosophy for the Next Normal: Strategies for retaining trust and strengthening member relationships in 2021
Carole Layzell, Customer Transformation Senior Director - Banking, Salesforce
David Marlow, Chief Executive Officer, Nottingham Building Society

Wednesday 5th May 2021:
Strong and simple - resilience and innovation serving mutuality

Keynote: Mutual interests
Sam Woods, Chief Executive Officer, Prudential Regulation Authority and Deputy Governor for Prudential Regulation, Bank of England

Sustainable mutuality
Chair: Julian Wells, Director, Whitecap Consulting
Julie-Ann Haines, Chief Executive Officer, Principality Building Society  
Helene Panzarino,  Associate Director, LIBF Digital Banking and Finance Centre
Rose Marley, Chief Executive, Co-operatives UK

Keynote: The political outlook - tailwinds and tornados
Poppy Trowbridge, Broadcaster and Journalist

Keynote: The future of mutuality
Mark Gilliver, Director, Target Group
The Future of the UK Financial Services Ecosystem White Paper

Thursday 6th May 2021
Outcomes based conduct

Keynote: A measure of success? Outcomes based regulation
Charles Randell CBE, Chair, Financial Conduct Authority

Keynote: A new mutual covenant in a post crisis world 
Robin Fieth, Chief Executive, Building Societies Association 

Conduct risk and the nanny state
Chair: Marlene Shiels, Chief Executive of Capital Credit Union and Chair of FCA’s Smaller Business Practitioner Panel 
Lyndsey Fallon, Partner, Deloitte
Wanda Goldwag, Chair, Financial Services Consumer Panel
Karen Goodman, Director of Compliance, Yorkshire Building Society

Living in the real world: what future for branches and cash?
Chair: Andrew Haigh, Chief Executive Officer, Newcastle Building Society
Natalie Ceeney CBE, Chair, Access to Cash Review 
David Martin, Joint Managing Partner, M Worldwide Ltd 
Patricia Moore, Client Executive Lead Financial Services Sector – UK & Ireland, DXC Technology

Friday 7th May 20201:
A business led recovery

Keynote: A journey to a new economy 
Rain Newton-Smith, Chief Economist, CBI

Keynote: Driving for net zero – the essential contribution of housing
Dr Rhian-Mari Thomas OBE, Chief Executive, Green Finance Institute

Green finance in the year of COP26 – practical moves and experiences
Chair: Colin Fyfe, Chief Executive, Hinckley and Rugby Building Society
Luca Bertalot, Secretary General, European Mortgage Federation – European Covered Bond Council (EMF-ECBC)
William Carroll, Chief Executive Officer, Monmouthshire Building Society

Workplace diversity – irrelevant or integral to the future of work and business? 
Chair: Jonathan Westhoff, Chief Executive, West Bromwich Building Society
Jane Hanson, Chief People Officer, Nationwide Building Society
Sandra Wallace, Partner, DLA Piper UK LLP
Arun Batra OBE, Founder & CEO, UK National Equality Standard


Christie Hall