Local & regional building societies conference

1 & 2 November 2017, Manchester

“Deciphering digital in a customer’s world”
Exploring FinTech, digital and customer experience

A key event in the building society calendar, the local and regional conference joins leaders together to converse and collaborate with market leaders in digital and customer innovation.  

The event, sponsored by Mutual Vision and hosted by Marsden Building Society will be held over two days with a dinner and allows plenty of time for networking and sharing of ideas. With speakers from KPMG, Yorkshire Building Society, Whitecap Consulting and KPMG Nunwood the line-up will explore and debate a changing digital world and how this can be integrated in business strategy to deliver excellent customer service. 

What you’ll take away from the event: 

  • How to prepare your organisation for digital transformation
    Manage disruptive innovation and develop a digital strategy that is equipped for change.
  • Finding a solution for success?
    Delve into the world of FinTech and find out what opportunities are available to equip and develop your organisation. 
  • Success stories
    Examples of businesses that have implemented a successful customer strategy and used technology to drive a difference. 
  • Embedding a customer culture
    How you can embrace digital to enhance customer experience in your business?
  • Collaboration and debate
    Listen to panel debate from market leaders, network with like-minded leaders of business and contribute to your opinion on transformation in the building society sector.

View the full programme


Thank you to Mutual Vision, our event sponsors for their support with the conference

Mutual Vision




Mutual Vision provide powerful loans and savings software.  Our rich product set and ongoing research and development plan provides customers with an innovation roadmap to meet all digital objectives and accelerate their performance.  It is our intention to make our business partnership an enjoyable one, all the while providing systems and service that allow our customers to over achieve.

Conference venue:

Imperial War Museum North, Manchester

The Imperial War museum looks out onto Salford Quays and boasts recently renovated conference facilities for the day sessions. In the evening, your meal will be served in the main museum surrounded by war memorabilia and 3D imagery. 

Suggested hotel:
We have negotiated a rate of £109 inc bed and breakfast at the Holiday Inn Manchester – Media City, which is a short walk away from The Imperial War Museum. To take advantage of this rate please quote the code MBS when booking.  To book please call 0161 813 1040 or email reservations@himediacityuk.co.uk

Getting to the venue:
The event is based in Media City, Salford Quays in Manchester please follow this website for more information http://www.mediacityuk.co.uk/destination/getting-here

If you are driving to the event, Salford Quays is on the outskirts of Manchester city centre and you are able to park your car for free in the Imperial War Museum car park across the two days. If you are staying in the Holiday Inn, this is a short walk across the bridge facing the museum and left. 

There is also paid parking available at the MediaCityUK car park located just next door to the hotel, our guests received a discounted rate of £8.50 per 24 hours reduced from £19.50. Guests need to park as normal and bring your ticket to the reception desk at the hotel to be validated to receive the reduced rate.

The nearest tram stop to the Holiday Inn is Media City UK and operate every few minutes direct from Manchester City Centre, Piccadilly and Eccles.  The Media City UK tram service provides easy connections to National Rail stations at Manchester Piccadilly, Manchester Victoria and Deansgate. Salford Crescent Station is also directly connected to Media City UK via the City Connect 50 bus service.

Taxis to Media City from Manchester City Centre cost approx. £15-£20

Fees & registration

BSA members & associates
- £225 - Two-day pass including dinner, with 10% reduction for the third delegate and above
- £160 - Single day with dinner
- £125 - Single day without dinner

Non-member organisations
- £270 – two-day pass including dinner
- £190 – single day with dinner
- £150 – single day without dinner

- Holiday Inn £109 (including VAT + breakfast) 
- Free parking at Imperial War Museum


Complete the online booking form to register

Registration will will be open until Wednesday 18 October 2017

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