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The voice of building societies
Further advice and information is available from the following organisations:
Impartial information and a wide range of tools from the Money Advice Service
Link to Money Advice Service
The Financial Ombadsman Service is an independent public body set up to help customers who have a complaint against a provider of financial services. Here you can find further information on how you can make a complaint to the Ombudsman. How to make a complaint to FOS
There are many independent advice agencies offering free and impartial debt advice. These include:
National Debtline - Free and confidential debt advice
Consumer Credit Counselling Service - Free and confidential debt advice
Shelter - Advice on housing issues including mortgage repayments
Citizens Advice Bureau - Independent advice
Payplan - Free debt management services
Links to credit reference agencies:
Equifax
Experian
Callcredit
Our members are regulated by two bodies - the Prudential Regulation Authority and the Financial Conduct Authority.
Prudential Regulation Authority
Financial Conduct Authority