The 'It's your money' leaflet provides information on what to do when financial abuse happens and the support customers can get from their financial services firm.
The financial services industry has committed to providing a consistent level of further support to victims of financial abuse with the introduction of a voluntary Code of Practice. The majority of all UK building societies will have implemented the code by the end of 2019.
You can download the 'It's your money' leaflet here.
What does financial abuse look like?
For more information please contact us.