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Newsbite is our monthly e-newsletter, providing the latest news, views and stats from the building society sector. 

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Building societies increase their customer service lead

In January the BSA commissioned YouGov Plc to conduct independent consumer research into customer service levels at building societies and other financial service providers.

  • Date: 23 February 2017
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British Bank Awards 2017 names two building societies best mortgage and savings providers

Two key awards at this year's British Bank Awards were scooped up by building societies.

Nationwide Building Society won the award for best mortgage provider, whilst Vernon Building Society was named the best savings provider, beating a whole host of leading UK, international and online financial service providers.

  • Date: 23 February 2017
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KPMG launch interactive building society dashboard

In early January KPMG announced the launch of their Building Society Dashboard, which is now available online. It’s the culmination of a number of months of intense activity that will help to develop better user experiences starting off with the ability to view, compare and analyse over 100 KPIs from the UK’s 44 building societies.

  • Date: 26 January 2017
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Consistency on housing policy is essential

The National Audit Office’s recent stock take of England’s housing landscape provided further evidence (for anyone still requiring it) why the Government badly needs to get a handle on country’s housing crisis.

  • Date: 26 January 2017
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Bank of England using computer models to predict Buy-to-Let housing market effect

It’s no exaggeration to say that politically buy-to-let has fallen out of favour.

Warnings from the Financial Policy Committee (FPC) over the last couple of years about the risk buy-to-let landlords could pose to the wider housing market manifested in major taxation changes last year designed to make buy-to-let less attractive.

  • Date: 01 December 2016
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Can lower interest rates really benefit cash savers?

This week in a fascinating speech entitled “Umbrellas don’t cause rain”, Monetary Policy Committee (MPC)  member Gertjan Vlieghe set out the MPC’s case for its current approach to monetary policy and, in particular, the setting of very low interest rates.

  • Date: 01 December 2016
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New students begin Leadership and Management MSc programme

The BSA and Loughborough University School of Business and Economics, welcomed the new (second) intake onto the first year of their Leadership & Management MSc in mid-October.  This three-year programme covers key topics to grow internal leadership talent, from financial management to leadership and change - all with a customer-ownership/mutual twist. 

  • Date: 27 October 2016
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Building societies dominate independent best buy tables for mortgages and savings accounts

Building societies are dominating the top-end of independent best buy tables when it comes to consumers preferred savings accounts and mortgage providers.

Fairer Finance is an organisation which helps consumers to find a bank or building society that offers a good service, not just a good rate.

  • Date: 29 September 2016
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'First of its kind' branch in a library brings mutual benefits

An innovative partnership between Newcastle Building Society and Stockton Borough Council saw the opening of a branch of the building society within a local town library last month.
 
Locals, library visitors and customers gave the move a ‘thumbs up’, praising the convenience of locating a branch in a library, and supporting the continued provision of local services in the process.

  • Date: 29 September 2016
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'Money Minds' financial education programme launched

Yorkshire Building Society has launched an innovative new financial education programme to be delivered by colleagues in schools across the UK.

Money Minds is a free programme consisting of a series of activities and projects designed to promote discussion and learning among children and young people aged five to 19 of all abilities.

  • Date: 29 September 2016
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Summer of international sharing

The BSA has a long tradition of welcoming overseas visitors as they pass through London, taking the opportunities to share experiences and learn from each other.  The commercial issues we face are often identical.

From cybercrime to branches, from meeting the needs of older members to recruiting the next generation from the millennial population.  Our legal and regulatory frameworks may differ in detail, but the major prudential and conduct theme, too, are common.

  • Date: 29 September 2016
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