New Associate Welcome: Capita

Capita Employee Benefits is the leading provider of member tracing and mortality screening services to the Life and Pensions industry. We provide both online and telephone-based services which interact seamlessly with your own systems. A recent survey of ‘gone away’ members traced by us on behalf of a pension provider gave a 92% satisfaction rating for our service.
We are delighted to be able to extend this offering to the Building Societies Association and its members.
With people moving home more frequently, keeping track of your saver members is an increasing challenge and our proactive tracing service can help you find your ‘gone away’ members and reunite them with their savings and renew their relationship with the Society.
Meanwhile an increasing number of borrowers need the assistance of a parent or grandparent and our mortality screening services may be particularly useful in ensuring appropriate governance is maintained regarding such mortgage guarantors.
Whether a large national or a small regional society, we have a range of solutions to suit your needs and your budget.


Amanda Esteban

PA to the Chief Executive