Research & Reports

Research, analysis and guidance about our members and the issues that affect them.

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An analysis of the relative performance of UK banks and building societies

Building societies outperform banks across a number of financial indicators, according to a new report by Cass Business School, City University London.

  • Date: 10 September 2015
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Engaging conversations

This is the fifth edition of this report from the BSA, and it seeks to investigate current practices in member engagement at building societies and to share innovations and ideas that have been successful.

  • Date: 18 May 2015
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Building Society Governance

An independent report by Odgers Berndtson has reviewed governance in building societies. 

  • Date: 18 May 2015
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Housing at the Heart of Government

A discussion document on how the housing market can be improved.

  • Date: 20 March 2015
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Corporate diversity in financial services

Research commissioned by the BSA has found that the degree of diversity had declined prior to the financial crisis of 2007-08.  However, it also found that far from improving since 2010, the degree of diversity had actually deteriorated slightly. 

  • Date: 21 November 2014
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Manifesto for Financial Mutuals

The Building Societies Association and the Association of Financial Mutuals have launched their Manifesto for Financial Mutuals.

  • Date: 13 November 2014
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Building Society - Mutuals' role in local economic & community development

'Building Society - Mutuals' role in local economic & community development' issued by the BSA, takes a look at the economic impact building societies and mutuals have in their local communities.

  • Date: 20 November 2013
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A diversity index for financial services

This publication summarises new research that measures changes in corporate diversity in retail financial services markets.

  • Date: 24 June 2013
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2020 Vision - The Mortgage of the Future

The BSA has published research looking at what the mortgage market will look like in 2020.

  • Date: 16 November 2012
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Mutuals: Better customer service

These results show that  mutuals are more trusted, offer better value for money, treat their customers more fairly and are better at handling complaints than banks.

  • Date: 16 October 2012
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Long Term Safety Nets to Protect Mortgage Borrowers

The report examines the help available to those struggling to meet mortgage payments and recent schemes introduced by the Government and industry.

  • Date: 19 September 2011
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Converting failed financial institutions into mutual organisations

This report  reveals a strong case for converting failed banks into mutual organisations. In light of the report, the BSA urges the Government to consider seriously returning Northern Rock bank to the mutual sector.

  • Date: 01 June 2011
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