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Research, analysis and guidance about our members and the issues that affect them.
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Based on a survey of societies conducted earlier this year, the BSA has written a report entitled Building societies at the heart of their communities which explores societies' charitable activities.
Representatives from the legal and conveyancing professions, estate agents, surveyors and consumer bodies explore how the home buying process can be improved for consumers.
This report is based on a survey of chief executives of BSA members conducted in March 2010.
This is the fourth edition of this report from the BSA, and it seeks to investigate current practices in member engagement at building societies and to share innovations and ideas that have been successful.
The BSA's research into mortgage arrears. The research is based on a survey of mortgage borrowers that have been in arrears in 2007-2009, the results of which are combined with the results of a survey of building societies.
The BSA commissioned research to examine what causes people in seemingly similar situations to come to different savings decision.
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