Leek United Building Society is a highly admired financial services provider - strong, independent and deeply committed to the members we serve.
We're fiercely proud of our heritage, built on mutual values which have stood the test of time for over 150 years. Our 12 branches across Staffordshire, Cheshire, Derbyshire and Shropshire and our dedicated Customer Service Centre in Leek are focused on delivering an exceptional service whilst meeting our members' day to day mortgage, savings and insurance needs.
We have conducted extensive research into what current and potential new members want from their local building society. The overwhelming message is that they expect flexible online and mobile technology in order to be able to manage their finances themselves while being simultaneously supported by the availability of a branch network which provides access to face-to-face advice when it is needed. To meet these expectations, a significant investment programme is under way to deliver step improvements in the organisation’s systems, processes and branch network.
Leek United’s mission is to excel in meeting the savings and mortgage needs of our members by providing them with high quality, competitive products, outstanding service and fair outcomes. In doing so, we will have an unflinching focus on being socially responsible and on making a positive difference to the lives of our members, employees and the local community. Our members are the lifeblood of our business and we always place them first when considering the future strategic direction of the Society.
Leek United is committed to investing in the communities that we serve by supporting a broad range of charities and worthy causes in our heartland. Last year we raised over £90,000 through the wonderful generosity of our colleagues and members, and we are currently in the process of establishing a charitable foundation.