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BSA blog

News and views on topical issues from BSA staff and guests.

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The Mutuals' APPG - a word from the Chair

17 December 2015

A guest blog by Gareth Thomas, MP for Harrow West and Chair of the All Party Parliamentary Group for Mutuals.

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Close to home: mortgages and the Ombudsman

17 December 2015

A guest blog by the Financial Ombudsman Service.

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The Bank of England and Financial Services Bill

17 December 2015

Earlier this week, the Bank of England and Financial Services Bill was debated again in the House of Lords. The reason for our interest in it is that the role of mutuals and the impact of regulation on the sector has been discussed in debates.

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Is banks' recent customer focus beginning to slip?

16 December 2015

Consumer research commissioned by the BSA suggests that the gap in customer service between building societies and banks is getting wider.

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Defined benefit pension plans - driving up the cost for building societies

11 December 2015

Defined benefit pension plans - either closed to new members, or in the process of closing down altogether. They have become too expensive. Employers are bearing the brunt of the economic, accounting and regulatory changes that have driven up the costs of these schemes. And none more so than building societies. Click here for more information.

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