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Mortgage Finance Gazette Awards 2018: Building Societies lead the way

The industry gathered in London on 14 November to find out who had won the Mortgage Finance Gazette Awards. Building societies performed extraordinarily well and won 14 of the 16 awards they were nominated for, including the coveted Leadership and Lifetime Achievement Awards.

Paul-and-Jon-with-MFG-Awards-1024x722.jpgPaul Ellis, Chief Executive of the Ecology (left) took home the Leadership Award. Mortgage Finance Gazette said of Paul: “Paul celebrates 25 years with Ecology this year, including 22 as CEO. He is the longest standing CEO of any UK building society, and has overseen an increase in assets of more than £150 million, or 840%, since his appointment. Paul has helped to pioneer a different way of doing business, promoting the benefits of ethical finance and driving forward change across the sector. Without Paul’s drive, integrity and commitment to a more sustainable way of doing business, Ecology would not be the dynamic values-led organisation it is today.”

dick_jenkins_laughing_2.jpgFormer BSA Chairman Dick Jenkins – Chief Executive of Bath Building Society – won the Lifetime Achievement Award. Mortgage Finance Gazette said: “Dick Jenkins has been in the mortgage industry for 25 years. He will retire in April 2018. He moved to Bath Building Society as chief executive in March 2003 and since then the mortgage book has nearly tripled in size. Particular achievements include the creation of three distinctive and award-winning products:

  • Buy for Uni offering mortgages to university students;
  • Parent Assisted Mortgage which offers mortgages to first-time buyers using the equity in parents’ properties to reduce the need for a large deposit;
  • Rent a Room mortgage, using the income from a lodger to assist the affordability of the loan.
    Very soon, his latest creation – Lifetime Mortgages for retired people – will be launched.”

Winners across the sector

Family-BS.pngMortgage Product Innovation – Medium to Large Lenders

WINNER: The Family Building Society
“…for its Retirement Lifestyle Booster mortgage, which provides an alternative to traditional equity release schemes.”
Highly commended: Leeds Building Society

Ecology.gifMortgage Product Innovation – Smaller Lenders

WINNER: Ecology Building Society
for pioneering mortgages in partnership with the London Community Land Trust (CLT) to provide affordable housing in London.”
Highly commended: The Melton Building Society

Furness.gifInnovation – Lenders

WINNER: Furness Building Society
“… for its Trust Your Broker website, which has helped to build the relationship between the broker and Furness while providing relevant information for the consumer.”

Teachers.gifBest Use of Technology – Lenders

WINNER: Teachers Building Society
has built its own online portal, which was designed around the needs of intermediaries, so they can submit a case from start to finish with simplicity, speed and accuracy.”
Highly commended: The Melton Building Society


Nationwide-BS-2017.JPGBest Use of Collaborative Technology

WINNER: EDM Mortgage Support Services and Nationwide Building Society
“PRISM (Property Risk Information Sharing in Mortgages) technology is a digital platform, enabling lenders to assess property risk through a combination of the lender’s own data sources and business rules. Developed by EDM, adopted by Nationwide” 

Cumberland.gifCustomer Service / Treating Customers Fairly – Small to Medium Sized Lenders

WINNER: Cumberland Building Society 
“…for its Customer Experience programme, which aims to ensure customers’ expectations are consistently exceeded.”

Leeds-BS1.gifCustomer Service / Treating Customers Fairly – Large Lenders

Highly commended:  Leeds Building Society for creating Talking Point: an online member community panel

Chorley-Logo-2013.JPGCommunity Services – Smaller Lenders

WINNER: Chorley Building Society
“…for its Community Programme, which is segmented into four areas that align with the society’s core values.”
Highly commended: Darlington Building Society
Highly commended: Mansfield Building Society

Newcastle.gifCommunity Services – Medium to Large Lenders

WINNER: Newcastle Building Society
“…who aims to Connect Communities in the North East with a ‘Better Financial Future’.”
Highly commended: The West Brom

YBS.pngCorporate Social Responsibility  - Lenders

WINNER: Yorkshire Building Society
“…for its Society Matters strategy, which is built on the four pillars of community, customers, people and the environment.”
Highly commended: Darlington Building Society
Highly commended: Principality Building Society

Stafford-Railway.jpgBest Local Building Society

WINNER: Stafford Railway Building Society
Highly commended: Penrith Building Society
Highly commended: The Melton Building Society

Cumberland-(1).gifBest Regional Building Society

WINNER: Cumberland Building Society
Highly commended: Newcastle Building Society
Highly commended: West Bromwich Building Society

Nationwide-BS-2017.JPGBest National Building Society

WINNER: Nationwide Building Society
Highly commended: Coventry Building Society
Highly commended: Leeds Building Society


Well done to all of the winners and nominees, a great way to end 2017! For more information please see the Mortgage Finance Gazette website.

Posted by Amy Harland on 29 November 2017