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News and views on topical issues from BSA staff and guests.
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25 May 2022
In a speech delivered at the Building Societies Annual Conference, Target Group's Mark Gilliver called for building societies to keep up with the pace of change so customers receive the seamless experience they deserve and demand.
23 May 2022
Guest blog by Lucy Klinkenberg-Matthews, Head of GRC (South) and Sustainability, Paragon Customer Communications
20 May 2022
Guest blog by Maria Harris, Director, Digital Cat Consultancy.
First published in Society Matters Magazine
18 May 2022
On National Numeracy Day 2022, we look at the financial education support building societies and credit unions are providing to young people and adults and discuss what more needs to be done.
16 May 2022
Guest blog by Peter Hughes, Chief Executive, Gateway Surveyors
13 May 2022
The final in the series of blogs from this year's conference continues with sessions from day 2, including green finance and climate change post COP 26; the UK housing market post-Covid; the power of purposeful business; cybersecurity, and many more. A thought-provoking end to our time in Liverpool!
12 May 2022
The second day of Conference included keynote speeches from Sheldon Mills, FCA and Robin Fieth, BSA, along with others exploring the UK housing market post COVID and the power of purposeful business. Other topics discussed during the day included diversity & inclusion, green finance and climate change and Mutual businesses in a post-pandemic world. Not forgetting the digital mutual stream of sessions running throughout the day. A busy and fruitful day!
11 May 2022
Highlights from the remainder of day 1 included sessions on Open Banking, Diversity & inclusion, green housing and the use of technology to strengthen customer relationships.
10 May 2022
The first day of the Building Societies Conference included a welcome from BSA Chair & Family Building Society Chief Executive, Mark Bogard, and sessions on digital transformation; Open Banking; diversity and inclusion; green housing and the political landscape amongst others. A varied and fascinating day!
06 May 2022
Guest blog by Duncan Alexander, Product Director, Connected Bank, Luxoft - a DXC Technology Company
05 May 2022
Guest blog from Mutual Vision
28 April 2022
Government announces end of ground rent charges on new residential leases from 30 June 2022.