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BSA blog

News and views on topical issues from BSA staff and guests.

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Guest blog: Target Group: 'Mutuals must provide fully digitalised and customer-centric solutions if they're to compete'

25 May 2022

In a speech delivered at the Building Societies Annual Conference, Target Group's Mark Gilliver called for building societies to keep up with the pace of change so customers receive the seamless experience they deserve and demand.

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Guest blog: Making customer communications greener

23 May 2022

Guest blog by Lucy Klinkenberg-Matthews, Head of GRC (South) and Sustainability, Paragon Customer Communications

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Guest blog: Improving the home buying and selling process

20 May 2022

Guest blog by Maria Harris, Director, Digital Cat Consultancy.

First published in Society Matters Magazine

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How building societies and credit unions help to improve financial education for young people and adults

18 May 2022

On National Numeracy Day 2022, we look at the financial education support building societies and credit unions are providing to young people and adults and discuss what more needs to be done.

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Guest blog: The EPC process for surveyors

16 May 2022

Guest blog by Peter Hughes, Chief Executive, Gateway Surveyors

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Building Societies Conference round-up: Day 2, Part 2

13 May 2022

The final in the series of blogs from this year's conference continues with sessions from day 2, including green finance and climate change post COP 26; the UK housing market post-Covid; the power of purposeful business; cybersecurity, and many more.  A thought-provoking end to our time in Liverpool!

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Building Societies Conference round-up: Day 2, Part 1

12 May 2022

The second day of Conference included keynote speeches from Sheldon Mills, FCA and Robin Fieth, BSA, along with others exploring the UK housing market post COVID and the power of purposeful business. Other topics discussed during the day included diversity & inclusion, green finance and climate change and Mutual businesses in a post-pandemic world.  Not forgetting the digital mutual stream of sessions running throughout the day.  A busy and fruitful day! 

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Building Societies Conference round-up: Day 1, Part 2

11 May 2022

Highlights from the remainder of day 1 included sessions on Open Banking, Diversity & inclusion, green housing and the use of technology to strengthen customer relationships.

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Building Societies Conference round-up: Day 1, Part 1

10 May 2022

The first day of the Building Societies Conference included a welcome from BSA Chair & Family Building Society Chief Executive, Mark Bogard, and sessions on digital transformation; Open Banking; diversity and inclusion; green housing and the political landscape amongst others. A varied and fascinating day! 

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Guest blog: Forget the buzzwords, it's about being connected

06 May 2022

Guest blog by Duncan Alexander, Product Director, Connected Bank, Luxoft - a DXC Technology Company

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BSA welcomes the end of ground rent charges on new residential properties

28 April 2022

Government announces end of ground rent charges on new residential leases from 30 June 2022.

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