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BSA blog

News and views on topical issues from BSA staff and guests.

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Building societies extend their customer service lead over the banks

27 July 2018

Every six months the BSA commissions YouGov to ask customers of banks and building societies about the level of service they receive from their provider. Building societies have outperformed other providers on every aspect of service since the survey began two years ago in July 2016. The results in July 2018 show building societies continue to lead the way.

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Guest blog: Trade pact - US and UK savings banks share tips and challenges

26 July 2018

Originally published in American Banker magazine.

Building societies are the U.K.’s answer to mutual thrifts and credit unions. They stick to bread-and-butter banking, raising retail deposits and using that money to make mortgage loans in their communities. They also share many of the same challenges facing mutual banks in the United States. They want to know whether mutuality still has a place in the global financial system, and they wonder how to communicate their philosophy to the next generation.

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Guest blog: Shared parental leave - indirect discrimination

25 July 2018

Associate Knowledge: Guest blog from BSA Associate, EMW LLP

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Guest blog: Why should older members hold all the votes? Is it time to extend voting to young people within Britain’s building societies?

23 July 2018

A guest blog by Chris A'Court.

Can you still recall the time of your first vote? How was that for you? Most likely there was anticipation, closely followed by real excitement. Then recognition of a memorable moment of personal empowerment - a point when you really started making a difference....

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Guest blog: FCA consultation – assessing fairness of variation terms in financial services consumer contracts

18 July 2018

Associate knowledge: A guest blog by BSA Associate, Eversheds-Sutherland

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Guest blog: The 'mutual' benefits of technology - Helping customers to help themselves

13 July 2018

Associate Knowledge: Guest blog from BSA Associate, Walker Morris

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Ten years of Property Tracker

26 June 2018

Then and now: Property infographic

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Another strong year for building societies at the Moneyfacts Awards 2018

13 June 2018

Five hundred guests gathered at the iconic Pavilion at the Tower of London to celebrate the Moneyfacts Awards 2018. Building societies had another fruitful year, taking home six awards, including Best Remortgage Provider, Best First-Time Buyer Mortgage Provider, Regional Lending Provider of the Year, Best Online Mortgage Provider, Best Building Society Savings Provider and Best Building Society Mortgage Provider.

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The BSA receives Dementia Friends training from Newcastle Building Society

21 May 2018

This month the BSA undertook Dementia Friends training at its head offices.

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Retirement interest-only mortgages: Three things to consider

21 May 2018

Retirement interest-only (RIO) mortgages are a product that should play into the natural strengths of building societies: a high degree of careful manual underwriting and relentless focus on customer need.

The BSA is pleased that the FCA acted quickly to bring RIO mortgages into the rulebook after recognising during their ageing population work that these products could provide a good solution for some customers.

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A building society lodges the first digitally signed mortgage deed

21 May 2018

After two years of work, including user testing, private beta and public beta, in April the first ever digitally signed mortgage deed was registered at HM Land Registry – and a building society holds the mortgage.

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Educating the next generation

18 May 2018

The BSA help to deliver financial education to one London primary school with the Economic Secretary to the Treasury, Mike Regnier, the Chief Executive of the Yorkshire Building Society and Nigel Moore, the Strand Branch Manager.

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