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News and views on topical issues from BSA staff and guests.
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29 March 2019
On March 12 the BSA celebrated its 150th birthday.
Here we take a brief look at its establishment, and how we marked the occasion.
The awards are free to enter and are open to any financial services provider which serves consumers in the UK. This year there are three new categories: the Diversity Award, Specialist Investment Fund/Provider of the Year and Cryptocurrency Platform Provider of the Year.
14 March 2019
Artificial intelligence (AI) is a buzzword across nearly all industries. Robots taking over has long been stuff of science fiction nightmares and utopian fantasies. So naturally enough, there has been lots of talk about how it could disrupt businesses and transform the world as we know it.
08 March 2019
Last night proved to be an evening of celebration for the sector, as building societies took home three key awards at the British Bank Awards 2019.
At a ceremony held at Cafe de Paris in central London, Dudley, Darlington and Vernon Building Societies received awards for Customer Service Champion, Best Specialist Mortgage Provider and Best Savings Provider respectively.
28 February 2019
The building society sector posted strong results for 2018. This continues the trend of strong performance by the since the end of the financial crisis.
27 February 2019
People saving with building societies earned £920 million in additional interest on their savings in 2018 than if they had earned the average interest rates paid by large Monetary Financial Institutions, a group mainly comprising the big banks.
The BSA is delighted to share that Chris Lawrenson, Head of Legal Services at the BSA has been recognised for his many dedicated years of service to our sector.
Michael Fotis, founder of Smart Money People discusses their report published today, entitled Buildings Societies vs Banks. The report examines customer experience across savings and mortgages through the customer feedback left on the Smart Money People website in 2018.
26 February 2019
The traditional cheque has enjoyed an illustrious history since its inception in the late 17th century. Whilst volumes have steadily fallen during the 21st century, the cheque is far from dead, and in fact, just fifteen months ago, this resilient payment instrument perhaps underwent its most significant revamp to date, as the first phase of the highly anticipated Image Clearing System (ICS) came into effect.
06 February 2019
Ten years ago as a newly arrived member of the BSA team I wrote my first BSA article for public consumption. The subject was financial abuse.
Sadly, I did still expect to be writing about financial abuse ten years later – or “Economic abuse” to use its new name. However, writing in 2019, it is pleasing to report some significant progress in tackling abuse and supporting abuse victims.
31 January 2019
Following on from their graduation event late last year, the first cohort of the BSA MSc Leadership & Management programme enjoyed a second evening of celebration, this time in central London.
A little history, and the plans for the year ahead as we celebrate the BSA's 150th 'birthday'.