BSA blog

BSA blog

News and views on topical issues from BSA staff and guests.

Vulnerable customers at risk from SMI changes

22 March 2018

Blog first published on Politics Home website on 22/3/18

On 5 April 2018, the Support for Mortgage Interest (SMI) benefit will be changed to a second charge loan.  DWP via Serco has issued thousands of letters and made thousands of telephone calls to many current benefit recipients to let them know what is going on and what signing up to an SMI loan entails.  But there are still up to 80,000 households who for whatever reason have either not yet engaged or in the case of around half of them may not have yet been contacted.  This is a challenge that could well have a long tail with vulnerable borrowers  seeing their arrears rise.

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Proportionality in banking regulation - another powerful speech from Bundesbank's Dr Dombret

05 March 2018

Dr Andreas Dombret of the German Bundesbank returns to the case for proportionality in banking regulation in a powerful new speech.

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Building societies win two key awards at the British Bank Awards 2018

05 March 2018

Building Societies performed well in this year's British Bank Awards. For the second year in a row, our sector took home two key awards.

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Building societies lead the pack on customer service

19 February 2018

Building societies often say they offer superior customer service, but how do they actually compare to other financial service providers, and how are they able to beat the banks and offer competitive products at the same time?

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We catch up with the sector’s recently appointed CEOs

12 February 2018

Originally published in Society Matters magazine

It is interesting to learn how senior leaders come to our sector: what was the initial attraction and why do people tend to stick around or return? With that in mind, we spoke to some of the newest building society CEOs –who all took up their role in 2017.

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Guest blog: New home quality with modern methods of construction

09 February 2018

Originally published in Society Matters magazine.

Graham Sibley, NHBC Market Development Manager weights in on the longevity of modern methods of construction(MMC)  versus traditional builds

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Guest blog: Right channel, right time

05 February 2018

Associate Knowledge: Guest blog from Paragon Customer Communications.

The choice between online and offline communication can be a confusing one, but getting it right is critical to customer engagement...

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Guest blog: Shared Ownership- Risks and rewards for retail lenders

29 January 2018

Associate Knowledge: Guest blog from Walker Morris.

Walker Morris' partners Rob Aberdein and Karl Anders explore the Low Cost Home Ownership mortgage market and review some of the presumed risks that retail lenders can associate with shared ownership. 

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Building societies dominate mortgages at the 2018 Moneyfacts Consumer Awards

29 January 2018

Building societies won all three mortgage-related awards at this year's Moneyfacts Consumer Awards, and also performed well against larger banks in other product and service categories.

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Bringing mutuality into the digital age

25 January 2018

By Yorkshire Building Society.

Mutuality has been brought into the digital age by Yorkshire Building Society which has created a new way for workers to save with fin-tech firm Salary Finance.

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Guest blog: How to break free from the ‘housebuilding pool of stagnation’?

12 January 2018

Originally published in Society Matters magazine

Member of Scottish Parliament, Graham Simpson shares his thoughts on - and solutions to - the UK's lack of housebuilding.

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Guest blog: The 12 employment cases of 2017

11 January 2018

Associate Knowledge: Guest blog from Eversheds-Sutherland.

In a year of significant case law, BSA Associate member Eversheds-Sutherland highlights the key twelve you need to know about.

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