BSA blog

BSA blog

News and views on topical issues from BSA staff and guests.

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Guest blog: Using data and marketing technology to deliver transformed communications

15 November 2018

Associate Knowledge:

BSA Associate, Paragon Customer Communications, notes the importance of technology when communicating.

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Infographic: Bank of Mum and Dad

13 November 2018

As the BSA launches its independent report on intergenerational mortgages, we take a look at some of the stand-out figures surrounding would-be younger homeowners.

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Guest blog: Early lessons in life under Open Banking

08 November 2018

Associate Knowledge:
BSA Associate, TLT shares lessons learned under Open Banking since its rollout earlier this year.

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Help with the deposit challenge

05 November 2018

Ahead of a new report that explores options for first-time buyers in the years ahead, we take stock of the current scene for the UK's would-be homeowners.

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Guest blog: Vulnerability and GDPR

29 October 2018

Associate Knowledge:
BSA Associate, Walker Morris explains how financial services firms can comply with GDPR while meeting vulnerable customers' needs.

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Opportunity or Threat? Three fintechs talk building societies & Open Banking

12 October 2018

Ahead of the BSA's first Digital Mutual event, three fintechs talk about building societies adapting to Open Banking.

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“Mutuality, Customer Experience and Fintech” – Marsden takeaways from Boston

27 August 2018

Originally published in Society Matters magazine.

By Rob Pheasey, Chief Executive of Marsden Building Society

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Guest blog: What does a great Finance Director look like and how do we expand the talent pool?

22 August 2018

Associate Knowledge: guest blog by BSA Associate, Miles Partnership

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Claims management companies: a new regulator

22 August 2018

The BSA recently responded to the FCA’s consultation (CP18/15) published in preparation for the transfer of the regulation of claims management companies (CMCs) from the Ministry of Justice to the FCA from 1 April 2019.  

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Guest blog: The benefits of becoming an accredited Living Wage Employer

20 August 2018

There are now over 4,400 accredited Living Wage Employers in the UK, including over 150 in financial services. These organisations are leading the way in responsible pay by ensuring all staff and onsite contractors receive the real Living Wage of £8.75 per hour in the UK and £10.20 per hour in London.

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Guest blog: Driving member engagement at AGMs

15 August 2018

Associate Knowledge: guest blog by BSA Associate, Paragon CC

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Guest blog: Mastering the mutual way

13 August 2018

Originally published in Society Matters magazine.

By Carolyn Thornley-Yates, Head of Sales & Marketing at Hinckley & Rugby Building Society and a student on the BSA Masters programme.

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