COVID-19 (coronavirus)

Information and support for customers

BSA comments on the announcements on support for mortgage borrowers

Following the announcements from the Economic Secretary to the Treasury, John Glen MP and the FCA on support for mortgage borrowers, Robin Fieth, BSA CEO comments

View BSA comments on the announcements on support for mortgage borrowers

BSA responds to Housing Secretary’s 13 May COBRA press briefing

In Wednesday’s daily press briefing, Housing Secretary Robert Jenrick MP announced significant steps in reopening the England’s housing market by allowing people to move home and conduct property viewings – activities previously restricted by lockdown measures...

View BSA responds to Housing Secretary’s 13 May COBRA press briefing

BSA comments on amended Lifetime ISA rules announced by the Economic Secretary to the Treasury

Following today’s announcement by the Economic Secretary to the Treasury to amend Lifetime ISA (LISA) rules to help those affected by Coronavirus, Brian Morris, BSA Head of Savings Policy comments

View BSA comments on amended Lifetime ISA rules announced by the Economic Secretary to the Treasury

Lenders grant 1.6 million payment holidays to mortgage holders

Lenders have given over 1.6 million mortgage payment holidays as of Friday 24 April 2020 to support customers facing financial difficulties due to coronavirus, UK Finance reveals today.

View Lenders grant 1.6 million payment holidays to mortgage holders

Urgent Covid-19 Support Standards

The Money and Mental Health Policy Institute has put together eight urgent standards that all firms can adopt right now to support the growing number of customers in distress.

View Urgent Covid-19 Support Standards

BSA Conference rescheduled for 2021

Due to the ongoing coronavirus crisis the BSA 2020 Annual Conference has been rescheduled to May 2021.

View BSA Conference rescheduled for 2021

Building Society and Credit Union COVID-19 information pages

COVID-19 information pages from all UK Building Societies and BSA Credit Union members.

View Building Society and Credit Union COVID-19 information pages

Free education resources to help with home schooling launched by Young Money and the BSA

Young Money and the BSA have launched a set of financial education materials for children, parents and carers to use while schools are closed.

View Free education resources to help with home schooling launched by Young Money and the BSA

Government guidance for those who are close to moving house or looking to buy or sell a home

The Government has issued detailed guidance for those who are close to moving house and those who are looking to buy or sell a home at this difficult time.

View Government guidance for those who are close to moving house or looking to buy or sell a home

Lenders to give three month mortgage extension

To help home movers impacted by Covid-19, mortgage providers will give customers who have exchanged contracts the option to extend their mortgage offer for up to three months to enable them to move at a later date.

View Lenders to give three month mortgage extension

BSA Conference 2020 postponed

It is with deep regret that we have made the decision to postpone the BSA Conference.

View BSA Conference 2020 postponed

Statement on Access

Banks, building societies, the Post Office and credit unions are working closely with the FCA, the Prudential Regulation Authority and HM Treasury to maintain branch access for essential services (such as counter services or supporting a bereavement), balancing the needs of their customers with the safety and welfare of staff.

View Statement on Access