Dick Jenkins, Chief Executive of Bath Building Society, has been elected Chairman of the BSA. He replaces David Cutter, Group Chief Executive of Skipton Building Society, who has held the post for the past two and a half years.
At the same time, Chris Pilling, Chief Executive of Yorkshire Building Society, has been elected as Deputy Chairman.
Commenting on his election, Dick Jenkins said:
“I am a big fan of the Building Societies Association and am delighted to have been elected as Chairman for the next eighteen months and I look forward to the many challenges and opportunities this post will bring.
“We have had a lot of wins over the past months and the sector continues to provide competition and choice to consumers looking for an alternative on the high street. One of the reasons for this is because of the excellent story we have about customer service and satisfaction, product development and innovation. This is good news, but our primary objective has always been to meet - and surpass - the ever-evolving needs of our members. If we continue to do this, then we are on to a winner.
“My focus this year is to continue the admirable work that David Cutter has done to champion the sector – locally, nationally and in Europe. In terms of niche and non-standard lending, financial education, talent development and the customer experience we are strong. What I need to do now is to ensure that this work can continue. There is always more we can do, but we also need good regulatory and parliamentary support so that we are fully equipped to tackle the challenges ahead.”
Head of External Affairs
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Notes to editors
1. Photographs of Dick Jenkins and Chris Pilling are available from the BSA press office (firstname.lastname@example.org).
2. Biography of Dick Jenkins, Chief Executive of Bath Building Society
Upon leaving University in 1979, Dick entered the advertising industry as an account planner, developing the briefs for campaigns from research data. In 1981 Dick became a market researcher with AGB (now TNS) and worked on the consumer panels charting dynamics in FMCG, durable goods and personal purchases. Switching to retail consultancy in 1989 with Management Horizons, Dick operated and revitalised the Research function of the consultancy.
In 1993 came a change in career direction with a move to Bristol & West where Dick ran the Central Mortgage Services arrears and underwriting operations. The merger with the Bank of Ireland created an opportunity for Dick to become managing Director of Bank of Ireland Mortgages with a (then) £4bn book, based in Reading. Dick went on to join the Executive team at Bristol & West as Director of Organisation Development where responsibilities included strategy and human resources. Dick joined Bath Building Society in 2003.
In his time with Bath Building Society Dick has taken the Society through the financial crisis and subsequent recession to become one of the sector's most successful and distinctive Societies.
Dick's passions include country music (listening and playing), gardening, playing golf badly and family.
3. Biography of Chris Pilling, Chief Executive of Yorkshire Building Society
Chris Pilling joined the Society on 31 December 2011. He has a wealth of experience in delivering exceptional customer service both within the financial services sector and elsewhere. Prior to joining the Society, Chris was with HSBC Bank Plc for six years, most recently as Head of Branch Network. His previous roles with HSBC also included Chief Executive of First Direct, which is its telephone and internet-based retail bank. Prior to HSBC, Chris held a variety of senior roles in various sectors including Marketing and Customer Services Director at ASDA.
Chris is also a non-executive director of The Department of Health.
4. The Building Societies Association (BSA) is the voice of all 44 UK building societies and two credit unions. Building societies have total assets of over £330 billion and, together with their subsidiaries, hold residential mortgages of over £250 billion, 19% of the total outstanding in the UK. They hold almost £240 billion of retail deposits, accounting for 19% of all such deposits in the UK. Building societies account for about 28% of all cash ISA balances. They employ approximately 39,000 full and part-time staff and operate through approximately 1,550 branches