Cash ISA Transfer Performance

A voluntary agreement between The Building Societies Association (BSA), The Investing and Saving Alliance (TISA) and UK Finance, requires a minimum of 85 per cent of cash ISA transfers to be completed within seven working days for 2021.

Collectively, the industry can report that 84 per cent of cash ISA transfers were completed within this timeframe during 1 January 2021 to 30 September 2021.

The industry will continue to report quarterly throughout 2021 on its performance in aggregate against the 85 per cent floor.