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Building society member engagement

Factsheet,
Contact:
joseph thompson,
Last updated:
21 January 2019

There are a variety of ways that members can engage with their building society. This includes joining member panels, attending and voting at the Annual General Meeting, or coming along to one of the many events held by building societies such as a 'meet the directors' event...

Building societies lead the pack on customer service

Contact:
joseph thompson,
Last updated:
19 February 2018

Building societies often say they offer superior customer service, but how do they actually compare to other financial service providers, and how are they able to beat the banks and offer competitive products at the same time? How do building societies compare? The best w...

Building societies remain top for customer service

Contact:
joseph thompson,
Last updated:
30 January 2019

Independent research carried out by YouGov between 11- 14 January 2019 shows that building society members receive better service compared to customers of banks and other providers. Nearly 9 in 10 (89%) of building society customers say their provider offers good customer ser...

The building society sector posted strong results for 2018. This continues the trend of strong performance by the since the end of the financial crisis. Net lending by building societies (gross lending minus repayments) was £17.9 billion in 2018, up 12% on 2017 and a 39% mar...

Building societies score highest for customer service

Contact:
joseph thompson,
Last updated:
25 July 2019

The latest results from YouGov reveal that building society customers receive better customer service compared to customers of banks and other providers. In July nearly 9 in 10 (89%) of building society customers say their provider offers good customer service. This is unchan...

Building societies are important to local communities, say consumers

Contact:
joseph thompson,
Last updated:
26 May 2020

Originally published in BSA Society Matters magazine . A recent survey revealed that 71% of building society members agree that their provider is an important part of the local community – compared to just 48% of banks and other financial service provider customers. B...

Independent research carried out online by YouGov on behalf of the Building Societies Association in July shows that 70% of building society customers see their society as an important part of the community compared to just 50% of customers of banks and other providers. B...

House Price - Earnings Ratio

Document,
Contact:
joseph thompson,
Last updated:

A measure of housing affordability

House Price Indices

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Contact:
joseph thompson,
Last updated:

Nationwide, Halifax, FT, Land Registry indices

House Building Starts and Completions

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Contact:
joseph thompson,
Last updated:

Private and social housing starts and completions.

Housing stock and tenure

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Contact:
joseph thompson,
Last updated:

Dwellings by tenure

BoE PRA Mortgage arrears by sector

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Contact:
joseph thompson,
Last updated:

Balances in arrears of 1.5% or more of the outstanding balance

FLA second charge repossessions

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Contact:
joseph thompson,
Last updated:

Properties taken into possession by 2nd charge providers

MOJ Mortgage possession actions

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Contact:
joseph thompson,
Last updated:

Mortgage possession actions in the county courts

Building society mortgage lending

Document,
Contact:
joseph thompson,
Last updated:

Gross and net lending, approvals, balances outstanding