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by the following authors: 'Joseph Thompson'
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There are a variety of ways that members can engage with their building society. This includes joining member panels, attending and voting at the Annual General Meeting, or coming along to one of the many events held by building societies such as a 'meet the directors' event...
Building societies often say they offer superior customer service, but how do they actually compare to other financial service providers, and how are they able to beat the banks and offer competitive products at the same time? How do building societies compare? The best w...
Independent research carried out by YouGov between 11- 14 January 2019 shows that building society members receive better service compared to customers of banks and other providers. Nearly 9 in 10 (89%) of building society customers say their provider offers good customer ser...
The building society sector posted strong results for 2018. This continues the trend of strong performance by the since the end of the financial crisis. Net lending by building societies (gross lending minus repayments) was £17.9 billion in 2018, up 12% on 2017 and a 39% mar...
The latest results from YouGov reveal that building society customers receive better customer service compared to customers of banks and other providers. In July nearly 9 in 10 (89%) of building society customers say their provider offers good customer service. This is unchan...
Originally published in BSA Society Matters magazine . A recent survey revealed that 71% of building society members agree that their provider is an important part of the local community – compared to just 48% of banks and other financial service provider customers. B...
Independent research carried out online by YouGov on behalf of the Building Societies Association in July shows that 70% of building society customers see their society as an important part of the community compared to just 50% of customers of banks and other providers. B...
A measure of housing affordability
Nationwide, Halifax, FT, Land Registry indices
Private and social housing starts and completions.
Dwellings by tenure
Balances in arrears of 1.5% or more of the outstanding balance
Properties taken into possession by 2nd charge providers
Mortgage possession actions in the county courts
Gross and net lending, approvals, balances outstanding