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Claims management companies and Payment Protection Insurance

Factsheet,
Contact:
simon rex,
Last updated:
21 June 2013

The mis-selling of Payment Protection Insurance is still in the news and many claims management companies are heavily promoting their services, through adverts and cold-calling. This fact sheet aims to provide helpful information, either if you think that you have been...

Complaints about a Financial Services Organisation

Factsheet,
Contact:
simon rex,
Last updated:
16 October 2013

How do I make a complaint? If you’re not happy with the service you receive from your financial institution and you wish to make a complaint, your first step is to make a formal complaint to the company involved. Financial institutions are obliged to tell you how to mak...

Credit Unions

Factsheet,
Contact:
simon rex,
Last updated:
23 October 2013

What is a credit union? Credit unions aim to help you take control of your money by encouraging you to save what you can, and borrow only what you can afford to repay. They are community savings and loans co-operatives, where members pool their savings, which are then used...

Money Advice Service

Factsheet,
Contact:
simon rex,
Last updated:
16 October 2013

The Money Advice Service is an independent service, set up by government to help people make the most of their money. They give free, unbiased money advice to anyone in the UK which is delivered online, over the phone and face to face. The service is paid for by a levy...

Fraud

Factsheet,
Contact:
simon rex,
Last updated:
15 October 2013

Being a victim of fraud is never a pleasant experience. If you think that you have been a victim of fraud or attempted fraud you can report the incident and get advice on what to do next via ActionFraud - the UK's national fraud and internet crime centre. You can access Act...

Guidance for people wanting to manage a bank account for someone else

Factsheet,
Contact:
simon rex,
Last updated:
28 May 2013

Banks and building societies understand that it is sometimes necessary for a customer’s account to be handled by another person. This guidance explains how a person can manage a bank or building society account on another person’s behalf. It describes the circumstances...

How do I set up a new building society?

Factsheet,
Contact:
simon rex,
Last updated:
15 May 2014

The youngest building society is the Ecology Building Society which was established in 1980. Since then increasing regulation, in particular stringent capital requirements, has made the setting up of a new society much more difficult and financial institutions find it easi...

List of UK building societies and associates

Factsheet,
Contact:
simon rex,
Last updated:
26 August 2020

BSA members and associates Further details about our members and links to their websites can be found here . Bath Building Society 15 Queen Square, Bath, Avon, BA1 2HN Tel 01225 423 271 Beverley Building Society 57 Market Place, Beverley, East Yorkshire, HU17...

List of demutualised building societies

Factsheet,
Contact:
simon rex,
Last updated:
13 March 2019

A list of the building societies that converted to banks, in reverse chronological order, detailing what happened to them and where they are now. Bradford & Bingley Converted to a bank 4 December 2000. Mortgage book nationalised September 2008. Retail savings trans...

Mergers and conversions

Factsheet,
Contact:
simon rex,
Last updated:
01 October 2018

Whether you are interested in the history of building societies or are exploring what happened to a particular society this page provides details of mergers, name changes and conversions - from a building society to a bank - right back to 1937.   Printable alphabetical list...

The Building Societies Act 1986 - A BSA Summary Sixth Edition

Factsheet,
Contact:
simon rex,
Last updated:
05 December 2013

Incorporating relevant aspects of the Financial Services and Markets Act 2000 Introduction The Building Societies Act 1986 gave building societies what, at the time, was a completely new legal framework for the first time since the initial comprehensive building soci...

The History of Building Societies

Factsheet,
Contact:
simon rex,
Last updated:
18 April 2019

1775 The first known society was formed - Richard Ketley's, at the Golden Cross Inn, Birmingham. The earliest societies were 'terminating', and wound up when all their members had been housed. They were confined to the Midlands and the North of England. The last terminating...

What are PIBS?

Factsheet,
Contact:
simon rex,
Last updated:
15 June 2014

Permanent Interest Bearing Shares (PIBS) are securities previously issued by building societies, usually at fixed interest rates, and quoted on the stock market. Occasionally, a building society issued floating rate PIBS, where the interest rate changed in line with other rat...

Your Rights as a Building Society Member

Factsheet,
Contact:
simon rex,
Last updated:
22 May 2014

As a member of a building society you are more than just a customer, and as such, you have certain rights to receive information and to voice your opinions on the way your building society is run. This factsheet explains what your rights are and how to exercise them.  ...

About Mortgages

Factsheet,
Contact:
simon rex,
Last updated:
21 August 2013

  What are mortgages? Mortgages are essentially loans which are secured against a home, property or land. Typically, most people take out a mortgage for the purpose of buying their home. As part of the mortgage agreement, the borrower is contractually obliged to repay ...