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by the following authors: 'Amy McCluskey'

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Lengthening the Ladder report

Industry publication,
Contact:
amy mccluskey,
Last updated:
03 May 2017

Lengthening the Ladder: The future of mortgage borrowing in older age Following on from the BSA's 2015 Lending into Retirement interim report, this report is funded by the BSA, carried out by ILC-UK and supported by the CML. Using data from the Office of National Statist...

Lending into retirement update

Industry publication,
Contact:
amy mccluskey,
Last updated:
21 November 2017

In 2015 the BSA published its first report on Lending into retirement ,  looking at the impact of our ageing population on the needs and demands of consumers and the effect on the housing market This update shows how the market has developed over the two years since.  ...

Ownership Matters

Industry publication,
Contact:
amy mccluskey,
Last updated:
14 December 2017

At its most basic, organisational culture is about the values, beliefs, attitudes and behaviours that employees share and use on a daily basis at work. It is what drives decisions and actions, affects customer experience, and ultimately the overall performance of an orga...

Perspectives: governance in building societies

Industry publication,
Contact:
amy mccluskey,
Last updated:
28 March 2018

As part of our continuing strategic theme on promoting excellence in governance, the BSA has published a series of articles,  Perspectives on governance in building societies , intended to inform and stimulate debate in the sector. The articles will be published below at mon...

For people, not shareholders programme

Industry publication,
Contact:
amy mccluskey,
Last updated:
24 May 2019

Produced by ITN Productions, this short programme explores how ‘community’ helps to guide building societies’ business plans, and the intrinsic role societies play in their own communities. Please see below for individual chapters and highlights reel. Full programme: ...

Age becoming critical factor in housing market

Newsbite,
Contact:
amy mccluskey,
Last updated:
30 June 2016

House prices, an ageing population and consumer expectations are prompting a shift in the UK housing market, consumer research from the Building Societies Association suggests.  The latest Property Tracker survey results show a lack of downsizing in later life, despite plans t...

Apprenticeships now under Department for Education following cabinet reshuffle

Newsbite,
Contact:
amy mccluskey,
Last updated:
28 July 2016

After a turbulent few weeks in Westminster, clarity is emerging around the newly-appointed ministers. The Department for Education (DfE) has taken over responsibility for Higher and Further Education policy, as well as apprenticeship and wider skills policy;this was previously...

Brexit: What next?

Newsbite,
Contact:
amy mccluskey,
Last updated:
30 June 2016

Since last Friday’s Referendum result, the topic of the UK’s departure from the European Union has reverberated around the world. The BSA discusses potential effects. There has been a lot of conversation, speculation and expectation regarding the future of the UK after the...

Building societies dominate independent best buy tables for mortgages and savings accounts

Newsbite,
Contact:
amy mccluskey,
Last updated:
29 September 2016

Building societies are dominating the top-end of independent best buy tables when it comes to consumers preferred savings accounts and mortgage providers . Fairer Finance is an organisation which helps consumers to find a bank or building society that offers a good service,...

Celebration as first year concludes on the BSA MSc programme

Newsbite,
Contact:
amy mccluskey,
Last updated:
30 June 2016

It was an evening of celebration at Loughborough University last week, as the BSA MSc Leadership and Management students marked the end of their first academic year on the programme, with an evening of reflection, celebration and a barbeque with their CEO’s, mentors and line ...

Customer service report: A millennial's interpretation

Newsbite,
Contact:
amy mccluskey,
Last updated:
28 July 2016

As part of his work experience placement at the BSA, student Joe Gooding interprets YouGov data from a recent survey to see how building societies are performing against other financial services when it comes to customer satisfaction. I have had a savings account for arou...

'First of its kind' branch in a library brings mutual benefits

Newsbite,
Contact:
amy mccluskey,
Last updated:
29 September 2016

An innovative partnership between Newcastle Building Society and Stockton Borough Council saw the opening of a branch of the building society within a local town library last month.   Locals, library visitors and customers gave the move a ‘thumbs up’, praising the convenie...

Innovative fundraising at Earl Shilton Building Society

Newsbite,
Contact:
amy mccluskey,
Last updated:
08 August 2016

Earl Shilton Building Society is supporting two good causes by making a 25p donation for each vote cast at its recent AGM.  The society selects two charities each year to benefit from these donations and this year supported the Huntington’s Disease Association (HDA) and the ...

'Money Minds' financial education programme launched

Newsbite,
Contact:
amy mccluskey,
Last updated:
29 September 2016

Yorkshire Building Society has launched an innovative new financial education programme to be delivered by colleagues in schools across the UK. Money Minds is a free programme consisting of a series of activities and projects designed to promote discussion and learning amon...

Mutual guests welcomed from 'Down Under' at YBS

Newsbite,
Contact:
amy mccluskey,
Last updated:
30 August 2016

Yorkshire Building Society (YBS) has welcomed a delegation of visitors from one of Australia’s largest mutual financial institutions. The group from Teachers Mutual Bank, based in Homebush, near Sydney, talked with senior figures from the Bradford-based building society. T...