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by the following authors: 'Amy Harland'

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Customer service report: A millennial's interpretation

Newsbite,
Contact:
amy harland,
Last updated:
28 July 2016

As part of his work experience placement at the BSA, student Joe Gooding interprets YouGov data from a recent survey to see how building societies are performing against other financial services when it comes to customer satisfaction. I have had a savings account for arou...

Innovative fundraising at Earl Shilton Building Society

Newsbite,
Contact:
amy harland,
Last updated:
08 August 2016

Earl Shilton Building Society is supporting two good causes by making a 25p donation for each vote cast at its recent AGM.  The society selects two charities each year to benefit from these donations and this year supported the Huntington’s Disease Association (HDA) and the ...

KPMG launch interactive building society dashboard

Newsbite,
Contact:
amy harland,
Last updated:
26 January 2017

In early January KPMG announced the launch of their Building Society Dashboard, which is now available online. It’s the culmination of a number of months of intense activity that will help to develop better user experiences starting off with the ability to view, compare and a...

BSA comments on MPC Rate decision

Press release,
Contact:
amy harland,
Last updated:
04 August 2016

Today the Bank of England's Monetary Policy Committee (MPC) reduced the Bank Rate to 0.25%. Commenting on the decision, BSA Chief Economist, Andrew Gall said: “The Bank’s actions will hopefully support the confidence of households, and in particular businesses, to contin...

BSA comments on the FCA launch of a market study on competition in the mortgage sector

Press release,
Contact:
amy harland,
Last updated:
12 December 2016

The BSA welcomes the FCA’s open and collaborative approach in the run up to the Mortgages Market Study published this week.  The regulator has clearly listened to the feedback provided by the mortgage industry in its call for inputs earlier this year, particularly in relation ...

BSA comments on the first Bank of England Agents' report following Referendum result

Press release,
Contact:
amy harland,
Last updated:
21 July 2016

This week, the Bank of England reported on the health of the UK's finance for the first time since the vote to leave the European Union. The latest Agents' Summary of Business Conditions stated that ‘as yet there is no sign of a sharp general slowing in activity’. Further...

BSA comments on the Resolution Foundation's analysis of the Labour Force Survey

Press release,
Contact:
amy harland,
Last updated:
02 August 2016

Today, whilst analysing the Labour Force Survey (LFS), the Resolution Foundation mentioned that there has been a ‘fall in home ownership across England’.   Commenting, Paul Broadhead, Head of Mortgage Policy at the BSA said: “The latest findings from the Resolution Fou...

Building Societies dominate savings accounts and mortgage best-buy tables

Press release,
Contact:
amy harland,
Last updated:
03 October 2016

Building societies are topping the best-buy tables when it comes to consumers' preferred savings accounts and mortgage providers , an independent consumer group reveals. Fairer Finance helps consumers to find a bank or building society that offers a good service, not just a...

Building societies drive growth in mortgage market, Q2 results show

Press release,
Contact:
amy harland,
Last updated:
15 August 2016

Today the Building Societies Association (BSA) releases mortgage lending and savings figures for all 44 building societies for the second quarter of 2016.  The figures show that societies maintained their strong mortgage market share, following the surge in transactions in the...

Confidence in property market returns, Referendum result less impactful than expected

Press release,
Contact:
amy harland,
Last updated:
20 September 2016

People are more likely to buy a property now than they were just before the Referendum result, the BSA’s Property Tracker results reveal. The consumer survey also indicates that house price expectations have weakened following the vote. A greater proportion of people (1...

New BSA report suggests one solution to the UK's housing crisis

Press release,
Contact:
amy harland,
Last updated:
17 November 2016

At its Annual Lunch on 17 November, with Housing and Planning Minister Gavin Barwell MP as keynote speaker, the BSA  launched a progressive housing report; ‘Laying the foundations for Modern Methods of Construction’ (MMC).  The report explores the addition of this form of h...

Strained household finances are the biggest risk to UK housing market in 2017, survey results reveal

Press release,
Contact:
amy harland,
Last updated:
14 December 2016

Consumers are unsurprisingly concerned that stability in the housing market could be affected next year by increased living costs and rising interest rates, the latest Property Tracker survey results reveal. The Post-Referendum bounce-back in confidence has been short-li...

BSA comments on the Gadhia Review update

Press release,
Contact:
amy harland,
Last updated:
11 July 2016

Seventy-two financial services firms in the UK have signed up to a government Charter designed to improve gender diversity in senior positions in the financial services sector. The Charter is based on recommendations made by Virgin Money chief executive, Jayne-Anne Gadhia. ...

The BSA comments on the Redfern Review of Britain’s Housing policy

Press release,
Contact:
amy harland,
Last updated:
16 November 2016

Commenting on the Redfern Report into Housing issued today, Paul Broadhead, Head of Mortgage Policy at the BSA said: "As we consistently find through our consumer research, the biggest barrier facing home buyers is their ability to raise a deposit.  The size of that is re...

The BSA comments on the Housing White Paper

Press release,
Contact:
amy harland,
Last updated:
07 February 2017

There is no one silver bullet to solve the UK’s ‘broken housing market’.  Today the BSA welcomes the Housing White Paper as a positive first step towards a more joined up approach to housing and, we hope, the beginning of a coordinated government strategy. Commenting, Paul ...