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by the following authors: 'Elaine Morton'

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Introducing the Directory: FCA CP 18/19

Industry response,
Contact:
elaine morton,
Last updated:
03 October 2018

The BSA's key comments are as follows: We support the proposal to include all senior managers in a public register although we believe that, ideally, the FCA should simply extend the Financial Services Register for this purpose. If that is legally problematic or impracticab...

FCA DP18/5: A duty of care and potential alternative approaches

Industry response,
Contact:
elaine morton,
Last updated:
29 October 2018

As is clear from exhaustive analysis over many years, the key issues regarding conduct in financial services in the early 2000s were -  poor culture and governance in certain firms,  and inadequate regulatory oversight and enforcement,  with a major factor being the lack...

Financial Ombudsman Service: strategic plans and budget for 2019-2020

Industry response,
Contact:
elaine morton,
Last updated:
30 January 2019

Key points Trends We believe that, with the PPI complaints deadline approaching, the Financial Ombudsman Service should be ready for the possibility of blanket (bogus, incomplete, or poorly substantiated) claims from claims firms in non -PPI areas. The Service deals ...

BSA responds to Financial Ombudsman Service funding proposals

Industry response,
Contact:
elaine morton,
Last updated:
12 August 2019

The BSA has today responded to the funding proposals from the Financial Ombudsman Service which would see the division of costs change from 85/15 charges for individual complaints/ALL firm levy to a 50/50 balance.  The impact of this would fall on firms with fewer complaints ...

FOS Budget 2020

Industry response,
Contact:
elaine morton,
Last updated:
18 February 2020

On 30 January 2020, the BSA submitted its initial response to the Financial Ombudsman Service (FOS) consultation “Our 2020/21 plans, budget and future strategy” (the “CP”). The BSA reserved its right to make further comments and seek further information, pending receipt of ...

Temporary financial relief for consumer credit borrowers

Industry response,
Contact:
elaine morton,
Last updated:
06 April 2020

The BSA has responded to the FCA's emergency consultation on proposals for temporary relief for consumer credit borrowers affected by the COVID-19 pandemic. The proposals, issued on 2 April for comment by  9 am on 6 April, cover overdrafts, credit cards, and personal loans th...