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Banking Conduct of Business Sourcebook - industry guidance

Industry publication,
Contact:
andrew hopkins,
Last updated:
24 December 2015

The Financial Conduct Authority's Banking Conduct of Business Sourcebook (BCOBS) came into force on 1 November 2009. BCOBS applies to firms carrying out the activity of accepting deposits from banking customers in the UK, for example by providing saving and current account...

Conduct 2018 - your firm's conduct risk

Event,
Contact:
christie sharp,
Last updated:
22 January 2018

This event, in conjunction with Eversheds Sutherland LLP, will help BSA members navigate the increasingly complicated waters of retail conduct risk. FCA conduct fines increased ten-fold between 2016 and 2017 and investigations rose by 75% – indicating the likely direction o...

Vulnerable customers

Event,
Contact:
christie sharp,
Last updated:
02 March 2018

Looking after customers who are in vulnerable circumstances and need some extra help to run their finances continues to be a high profile issue for financial services. Building societies and credit unions have been pioneers in providing support for these customers but expect...

Conduct 2018 - Your customers and members

Event,
Contact:
christie sharp,
Last updated:
18 July 2018

Our Conduct 2018 programme continues with three events in September and November examining conduct from all practical aspects – your customers, your regulators, and your people.   The next in the series - Your Customers and Members, in conjunction with Allen & Overy LLP, exa...

Conduct 2018 - Your people

Event,
Contact:
christie sharp,
Last updated:
18 October 2018

Our Conduct 2018 programme examines conduct from all practical aspects – your customers, your regulators, and your people.   With so much focus on culture and accountability, the importance to good conduct of staff at all levels is a key regulatory area of focus.  This fina...

Arrears & Possessions

Event,
Contact:
christie sharp,
Last updated:
11 October 2018

This seminar will explore effective ways to embed an arrears and forbearance process which ensures, taking account of the FCA’s expectations, that you have the tools and techniques to deliver consistently fair outcomes for your customers, based on their individual circumstan...

Secretaries seminar

Event,
Contact:
christie sharp,
Last updated:
07 September 2018

Today, the role of a building society secretary encompasses an increasingly broad range of responsibilities. In addition to core responsibilities such as organising and minuting board meetings and the Annual General Meeting, many secretaries are involved in corporate governa...

Risk across the board

Event,
Contact:
christie sharp,
Last updated:
09 November 2018

Risk management is a fundamental responsibility for regulated firms and their senior management. This interactive programme for NEDs concentrates on key risk areas - prudential, conduct, PR/reputation and operational resilience risk, with an emphasis on prevention rather tha...

Annual update for Chairmen and NEDs

Event,
Contact:
christie sharp,
Last updated:
09 November 2018

This programme delivers an update for chairmen and NEDs on matters affecting the sector and an exchange of views and ideas on strategic issues. Content: Adapting to the new digital landscape Balancing the interests of savers and borrowers Responsibilities under the re...

Legal and compliance seminar

Event,
Contact:
christie sharp,
Last updated:
07 November 2018

This annual event will cover a range of key topical legal, compliance and regulatory issues. It is timed to provide an opportunity not only to review the past year but also to horizon scan what is likely to be important in 2019. The event is important for lawyers, complianc...

Guidance for people wanting to manage a bank account for someone else

Factsheet,
Contact:
simon rex,
Last updated:
28 May 2013

Banks and building societies understand that it is sometimes necessary for a customer’s account to be handled by another person. This guidance explains how a person can manage a bank or building society account on another person’s behalf. It describes the circumstances...

FSA CP12/30: Complaints against the regulators

Industry response,
Contact:
chris lawrenson,
Last updated:
05 February 2013

Introduction 1. The Building Societies Association (the BSA) represents mutual lenders and deposit takers in the UK including all 47 UK building societies. Mutual lenders and deposit takers have total assets of over £375 billion and, together with their subsidiaries,...

FSA CP 12/37: The Financial Services Bill: Implementing market powers, decision making procedures an

Industry response,
Contact:
chris lawrenson,
Last updated:
01 February 2013

Introduction 1. The Building Societies Association (the BSA) represents mutual lenders and deposit takers in the UK including all 47 UK building societies. Mutual lenders and deposit takers have total assets of over £375 billion and, together with their subsidiaries,...

Retail CCDS - BSA response to FCA CP 14/23

Industry response,
Contact:
jeremy palmer,
Last updated:
02 February 2015

The BSA broadly welcomed FCA's proposals for the retail distribution of mutual shares such as CCDS (Core Capital Deferred Shares ), but calls for the new rules to be finalised quickly, and for the ceiling on individual investor holdings to be raised from 5 % to 10% of net ...

Strengthening accountability in banking

Industry response,
Contact:
chris lawrenson,
Last updated:
04 February 2016

This BSA response supports the proposals in, and comments on, PRA CP1/16 and FCA CP 16/1, which consult on changes to rules and forms in the light of the Government's proposal to remove the requirement on relevant firms to report known or suspected breaches of conduct rules. ...