The cookies that we use make our website work and helps us to analyse how the site is used by our visitors and improve our services.
Allow activity tracking?
I want to manage my cookies - Find out more
Public results are displayed below. Members may login
to view all search results.
Banks and building societies understand that it is sometimes necessary for a customer’s account to be handled by another person.
This guidance explains how a person can manage a bank or building society account on another person’s behalf. It describes the circumstances...
To help building societies and other essential services firms, understand the challenges customers are currently facing and how to help, the Money and Mental Health Policy Institute has published a set of urgent Covid-19 mental health customer service standards . These are ...
© 2020 The Building Societies Association (BSA) | 6th Floor, York House, 23 Kingsway, London, WC2B 6UJ, UK