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Improving the vulnerable customer bereavement journey

Event,
Contact:
jessica metelski,
Last updated:

Improving your customer bereavement journey can enhance your mutuality mission and your lending potential.  See how the latest cloud-based technology can create a much-improved experience for this important vulnerable customer journey. Learn how and why this vulnerable...

Effective internal audit in the financial services sector

Industry response,
Contact:
andrea jeffries,
Last updated:
16 April 2013

Introduction The Building Societies Association represents mutual lenders and deposit takers in the UK including all 46 UK building societies. Mutual lenders and deposit takers have total assets of over £375 billion and, together with their subsidiaries, hold residentia...

Our response to guidance consultation on updated code of practice between the external auditor and t

Industry response,
Contact:
andrea jeffries,
Last updated:
16 April 2013

Introduction The Building Societies Association represents mutual lenders and deposit takers in the UK including all 46 UK building societies.  Mutual lenders and deposit takers have total assets of over £375 billion and, together with their subsidiaries, hold residenti...

Restoring trust in audit and corporate governance

Industry response,
Contact:
andrea jeffries,
Last updated:
08 July 2021

We welcome the opportunity to comment on this consultation.  It raises important issues and identifies themes which resonate with the BSA and our members. As building societies fall within the current definition of “public interest entities” (PIEs), they are within scope of m...