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By law, all banks, building societies and other businesses providing financial services have to check the identity of anyone who wants to open an account or buy any financial product/service from them. This is one of the procedures that they have to undertake under the Money ...
Following on from the success of this year's event, the Building Societies Annual Conference will be heading to Liverpool for the first time. The conference will take place at the ACC Liverpool by the iconic Kings Docks. It is the ideal location for our conference, exhibition...
Authorised push payment fraud is one of the most significant issues confronting the financial services industry today as reflected in pressure from politicians, regulators and consumer groups for firms to do more to support victims of APP fraud through the CRM Code and Con...
Looking after customers who are in vulnerable circumstances and need some extra help to run their finances continues to be a high profile issue for financial services. Building societies and credit unions have been pioneers in providing support for these customers but expect...
Cyber-simulation exercises are recommended as a means of testing your plans to manage the aftermath of a successful cyber-attack. This simulation, organised in conjunction with EY, provides an opportunity for members to take part in a building society-specific exercise which...