Capita Tracing Solutions

About us

Capita is the leading provider of customer tracing and mortality screening services to the Life and Pensions industry.

In 2015 we successfully traced 2.2 million customers and mortality screened 9.6 million. A recent survey of ‘gone away’ members traced by us on behalf of a well-known pension provider gave a 92% satisfaction rating for our service.

We are delighted to be now offering this same expertise and range of services to the members of the Building Societies Association. Keeping track of your members and any associated guarantors is a challenge but also a fundamental exercise in good governance.

We offer a range of solutions to suit your needs and your budget: from historic tracing and re-engagement exercises to regular mortality screening of mortgage guarantors, we have the experience, expertise and technology to support you.


Visit our website:

Capita Tracing Solutions

Hartshead House
2 Cutlers Gate
S4 7TL