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Event
- Posted: 09 Jun 2026
How Agentic AI Is Transforming Customer Communications Management
25
Jun
2026
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Time: 17:00 - 18:00 BST
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Location: Webinar
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Organised By: Messagepoint
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Free to attend
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Messagepoint
A free webinar hosted by BSA Associate, Messagepoint
Join this session to explore how agentic AI is reshaping customer communications management and what this means for organisations operating in highly regulated environments. Attendees will learn how AI-powered assistants can help business users create, manage, and optimise customer communications using natural language interactions, reducing reliance on technical resources while maintaining governance and compliance.
The session will examine practical applications of AI in content management, including automating content updates, managing business rules, improving operational efficiency, and accelerating communication changes. It will also address key considerations around oversight, auditability, security, and responsible AI adoption.
Participants will leave with a clearer understanding of how agentic AI can help organisations streamline communication processes, improve agility, and enhance the customer experience while maintaining the controls required in regulated industries such as Building Societies.
Messagepoint is transforming customer communications management with agentic AI that delivers intelligent automation, insights and guidance.
Harnessing Agentic AI for Customer Communications
Join this session to explore how agentic AI is reshaping customer communications management and what this means for organisations operating in highly regulated environments. Attendees will learn how AI-powered assistants can help business users create, manage, and optimise customer communications using natural language interactions, reducing reliance on technical resources while maintaining governance and compliance.
The session will examine practical applications of AI in content management, including automating content updates, managing business rules, improving operational efficiency, and accelerating communication changes. It will also address key considerations around oversight, auditability, security, and responsible AI adoption.
Participants will leave with a clearer understanding of how agentic AI can help organisations streamline communication processes, improve agility, and enhance the customer experience while maintaining the controls required in regulated industries such as Building Societies.
Messagepoint is transforming customer communications management with agentic AI that delivers intelligent automation, insights and guidance.
Event Summary
- Thursday, 25 June 2026
- 17:00 - 18:00 BST
- edw@messagepoint.com
- Free to attend
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