BSA blog

BSA blog

News and views on topical issues from BSA staff and guests.

Opportunity or Threat? Three fintechs talk building societies & Open Banking

12 October 2018

Ahead of the BSA's first Digital Mutual event, three fintechs talk about building societies adapting to Open Banking.

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“Mutuality, Customer Experience and Fintech” – Marsden takeaways from Boston

27 August 2018

Originally published in Society Matters magazine.

By Rob Pheasey, Chief Executive of Marsden Building Society

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Guest blog: What does a great Finance Director look like and how do we expand the talent pool?

22 August 2018

Associate Knowledge: guest blog by BSA Associate, Miles Partnership

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Claims management companies: a new regulator

22 August 2018

The BSA recently responded to the FCA’s consultation (CP18/15) published in preparation for the transfer of the regulation of claims management companies (CMCs) from the Ministry of Justice to the FCA from 1 April 2019.  

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Guest blog: The benefits of becoming an accredited Living Wage Employer

20 August 2018

There are now over 4,400 accredited Living Wage Employers in the UK, including over 150 in financial services. These organisations are leading the way in responsible pay by ensuring all staff and onsite contractors receive the real Living Wage of £8.75 per hour in the UK and £10.20 per hour in London.

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Guest blog: Driving member engagement at AGMs

15 August 2018

Associate Knowledge: guest blog by BSA Associate, Paragon CC

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Guest blog: Mastering the mutual way

13 August 2018

Originally published in Society Matters magazine.

By Carolyn Thornley-Yates, Head of Sales & Marketing at Hinckley & Rugby Building Society and a student on the BSA Masters programme.

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Guest blog: a CEO's guide to the Gender Pay Gap

08 August 2018

Associate Knowledge: a guest blog by BSA Associate, Warren Partners

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Guest blog: Let's talk about disability in the workplace

03 August 2018

Originally published in Society Matters magazine. By blogger Nicola Golding

Hi, I’m Nic. A cat-loving, tea-drinking digital project support assistant with cerebral palsy and a walking frame called Ivy. I also have a first-class honours degree, a blog, and a YouTube channel. It is thanks to the blog and YouTube channel that I was featured in the second series of Employable Me on BBC Two.

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Guest blog: Top tips for those organisations looking to create & implement a digital strategy

03 August 2018

Associate Knowledge: guest blog by BSA Associate, RSM

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Building societies extend their customer service lead over the banks

27 July 2018

Every six months the BSA commissions YouGov to ask customers of banks and building societies about the level of service they receive from their provider. Building societies have outperformed other providers on every aspect of service since the survey began two years ago in July 2016. The results in July 2018 show building societies continue to lead the way.

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Guest blog: Trade pact - US and UK savings banks share tips and challenges

26 July 2018

Originally published in American Banker magazine.

Building societies are the U.K.’s answer to mutual thrifts and credit unions. They stick to bread-and-butter banking, raising retail deposits and using that money to make mortgage loans in their communities. They also share many of the same challenges facing mutual banks in the United States. They want to know whether mutuality still has a place in the global financial system, and they wonder how to communicate their philosophy to the next generation.

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