This event was originally due to take place on 17th September but has been rescheduled and will now take place one week later on 24th September. 

A free webinar hosted by BSA Associate, KPMG

Please join us for a KPMG Building Society Insights Session on the future of arrears and collections practices. A panel of KPMG experts will discuss some of the key emerging regulatory changes and the direction of travel and industry best practice in the coming years.

In this session we propose to discuss:

• Regulatory and societal change impacting arrears and collections
• Automation: Strategy and Customer Experience
• Colleague competence and the "Super Colleague"
• Q&A and Discussion

  Timings:
 10:00am - 11:30am

  Cost:
  Free to attend

 Complete the online form to secure your place.
 

  Contact:
  Please direct any enquiries to: daniel.sawyer@kpmg.co.uk 

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