-
Event
- Mortgages & Housing
- Posted: 02 Jan 2025
Mortgage and savings retentions: How can tech help building societies enhance customer experiences?
05
Feb
2025
-
Time: 10:00 - 10:45
-
Location: Webinar
-
Organised By: Finova
-
Free to attend
_1.jpg?width=897&height=633&ext=.jpg){kind=logo}
-
Share this page
Share this link via
-
-
Copy URL
-
Subscribe for Event & Training update
-
Finova
A free webinar hosted by BSA Associate, finova
Building on the insights from our Homeownership in the Digital Age webinar, join Chris Little, Chief Revenue Officer at finova, for an engaging session on how building societies can harness technology to transform customer experiences when mortgage and savings customers reach the end of their product term.
This webinar will feature a live demonstration of our Customer Switch and Retention Portal—a powerful tool designed to simplify product switching, improve customer satisfaction, and drive retention rates.
Here’s what we’ll cover:
- A live demo of finova’s Customer Switch and Retention Portal, showcasing how it streamlines the end-of-term customer journey
- Effective solutions to common retention challenges, including managing niche product switches and further advances
- Strategies to break down data silos and integrating servicing and origination systems for a unified customer view
- Practical tips for delivering seamless, well-informed customer journeys and boost retention success
Don't miss this opportunity to gain valuable insights and strategies to enhance your building society's approach to mortgage and savings retentions.
Who should attend?
This webinar is suitable for building society professionals looking to improve their retention strategies and to harness the power of technology to drive better customer experiences.
finova is the UK’s largest cloud-based mortgages and savings software provider, supporting over 60 leading lenders, 3,500 mortgage brokers and 200 financial institutions.
Contact details for enquiries:
If you have any questions, or you need help registering, get in touch with events@finova.tech.
Event Summary
- Wednesday, 5 February 2025
- 10:00 - 10:45
- Free to attend
You may also be interested in...
-
Event
- Audit & Taxation
Audit and Accounting Seminar
After another successful event in 2025, and responding to delegate feedback, this year's annual update will take place in London. The full-day e...
-
Industry Response
Child Trust Funds - minor changes
We propose that by removing the requirement to provide the child’s address on the CTF annual statement, the safeguarding risk that could arise from it...
-
Event
- Mortgages & Housing
Smart Property Data: Is Your Mortgage Journey Ready?
A free webinar hosted by BSA Associate, Novus Strategy Smart Property Data means property information that is verified once and reused across the t...
-
Industry Response
- Mortgages & Housing
BSA response to DBT Smart Data multi sector Call for Evidence
The BSA has responded to the Department for Business and Trade's Smart Data multi-sector Call for Evidence. The response focuses on the property and g...
