Loading…
  • calender-icon Event
  • Posted: 29 May 2024

Why are people turning to pseudo-legal arguments?

10
Jun
2024

  • Calender-Icon Time: 10:00 - 11:00
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: BSA Events
  • Currency-Icon Free to attend (BSA Members only)

A free webinar in conjunction with BSA Associate, TLT LLP

Many societies will be familiar with claims/complaints/defences arising from pseudo-legal arguments and the significant time and costs involved in responding to these arguments. Arguments such as these are very likely to fail and, as a result, put customers at significant risk of adverse costs.


A recent High Court case has sent a strong message to customers (and their advisors) that bring claims/complaints/defences of this nature against lenders. 

In this webinar, Heff Heathcote & Alanna Tregear (TLT) will provide an overview of the legal landscape together with sharing best practice when it comes to dealing with such claims/complaints/defences. The session will also look ahead to what more can be done to assist customers and will encourage discussion around the topic.

Who should attend?
Anyone working with customers that may be impacted by arrears in their home, or at risk of having their home possessed by their mortgage lender and anyone working in the vulnerable customer space.  Also anyone within the legal industry working with mortgage lenders. 

Speakers: 

  • Heff Heathcote, Partner, TLT, LLP
  • Alanna Tregear, Partner, TLT, LLP 
  • Robin Webb, Policy Manager Mortgages & Housing, BSA
  • Elaine Morton, Head of Legal, Conduct Risk & Financial Crime, BSA 

agenda-(1).png  Date:
  Monday 10th June

sessions.png  Timings:
         10:00 - 11:00

Currency-image.png  Cost:
         Free to attend - BSA Members only

contact.png  Contact:
         Please direct any enquiries to: events@bsa.org.uk

 

You may also be interested in...

BSA Card
  • BSA.Event Event
  • Conduct Risk & Regulation

Consumer Duty: Navigating Board Reports

A free webinar hosted by BSA Associate, docStribute docStribute and Woodhurst are collaborating to bring you this webinar series. Following our pre...

BSA Card
  • BSA.Event Event

Building Societies Annual Conference 2024

Building Societies Annual Conference 2024 8th -9th May, Manchester   The Building Societies Annual Conference is the leading event in the secto...

BSA Card
  • BSA.Event Event
  • Audit & Taxation

Audit, Risk & Regulation Autumn Series

This year's annual update returned in a brand new format with a series of topical webinars covering key areas of audit, risk and regulation. This...

BSA Card
  • BSA.Event Event
  • Conduct Risk & Regulation

Consumer Duty: Linking Customer Outcomes to Customer Experience

A free webinar hosted by BSA Associate, Protiviti This webinar will explore ways firms can effectively test, monitor, and report customer outcomes ...

BSA Card
  • BSA.Event Event
  • Conduct Risk & Regulation

Annual Update & Networking for Boards

This autumn, the BSA is running its first event designed specifically for Board Members (Exec and Non-Exec) and Board attendees. This in-person eve...

BSA Card
  • BSA.Event Event
  • Conduct Risk & Regulation

BDO's Financial Services' NED event: Consumer Duty Board Champions

BDO’s Financial Services’ team is delighted to invite you to our first FS NED event for 2024, to discuss the Consumer Duty’s ("the CD") next phase of ...

BSA Card
  • BSA.Event Event
  • Prudential Regulation

Preparing for successful regulatory visits

Two half-day sessions on 24 & 25 January 2024

  • BSA.IndustryResponse Industry Response
  • Conduct Risk & Regulation

GC23-2 FCA Guidance consultation on financial promotions on social media

Our response to FCA GC23-2

BSA Card
  • BSA.PressRelease Press Release

The beauty of simplicity in a complex world

Speaking on the first day of the Building Societies 2023 Annual Conference at the ACC in Liverpool, BSA Chief Executive, Robin Fieth, talked about the...