-
Event
- Posted: 07 Oct 2024
Roundtable discussion - How do you preserve the personal human touch in an increasingly digital world?
11
Nov
2024
-
Time: 10:30 - 14:00
-
Location: Leeds
-
Organised By: Vilja Solutions
-
Free to attend (building societies only)
-
Share this page
Share this link via
-
-
Copy URL
-
Subscribe for Event & Training update
-
Vilja Solutions
THIS EVENT IS OPEN TO BUILDING SOCIETIES ONLY
We offer a warm welcome for you to join our roundtable discussion around the topic “How to preserve the personal touch in an increasingly digital world”. This is a c-level event, where you will have the chance to, together with your peers, discuss and share experiences around topics like;
- What is the right human touch?
- How do you recognise services which customers are using that need human intervention?
- How to improve the member experience, increase internal efficiency and secure compliance & security.
- How do you secure the right migration strategy? A balancing act between risk and pragmatism.
We are thrilled to present our special guests Robin Fieth, CEO of the BSA, Julian Wells, Director at Whitecap, Ben Nadel, Co-Founder at Woodhurst and Simon Roberts, Director at Accenture.
Following our discussion, a delicious lunch will be served at the renowned restaurant Angelica & Crafthouse.
Date: Monday, November 11
Place: The Boardroom at West Village, Wellington Street, Leeds
Time: 11:00-2:00 GTM. Coffee & registration from 10:30. Roundtable discussion 11:00-12:30 and lunch 1:00-2:00 GTM.
Warm welcome! Team Vilja
This is a c-level event and seats are are limited. This is for Building Societies only. Please rsvp as soon as possible.
Event Summary
- Monday, 11 November 2024
- 10:30 - 14:00
- madeleine.af.ugglas@viljasolutions.com
- West Village, Wellington Street, Leeds, LS1 4SA
- Free to attend (building societies only)
You may also be interested in...
-
Event
- Financial Crime
Financial crime prevention seminar
This full-day event in Leeds provides BSA members with expert briefings on current key risk areas in financial crime to help them review and focus the...
-
Event
- People
Women's Leadership Programme - "The Becoming Journey®"
Taking place between 12 September - 3 December 2025
-
Event
- Prudential Regulation
Updates to SS3/19: Changes for banks, building societies and insurers
A free webinar hosted by BSA Associate Forvis Mazars Join our webinar covering everything you need to consider following the release of the first c...
-
Press Release
- Prudential Regulation
PRA consultation paper proposes the retirement of the Building Societies Sourcebook
The BSA supports the PRA consulting on this important topic
-
Press Release
- Mortgages & Housing
Bank Rate cut is welcome but more needs to be done to help aspiring first-time buyers
Even though rates are slowly reducing, many first-time buyers will still struggle to achieve homeownership due to the double affordability challenge o...
-
Research & Reports
- Banking & Payments
Building Societies Report 2025
Whitecap Consulting, in collaboration with the Building Societies Association (BSA) and a group of key stakeholders, has published the Building Societ...
-
Press Release
- Audit & Taxation
New audit policy proposals from trade bodies aim to boost growth, investment, and competition across the UK economy
Leading trade bodies call for proportionate reforms to audit and reporting rules
