• calender-icon Event
  • Posted: 07 Oct 2024

Roundtable discussion - How do you preserve the personal human touch in an increasingly digital world?

11
Nov
2024

  • Calender-Icon Time: 10:30 - 14:00
  • Location-Icon Location: Leeds
  • Admin-Icon Organised By: Vilja Solutions
  • Currency-Icon Free to attend (building societies only)
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THIS EVENT IS OPEN TO BUILDING SOCIETIES ONLY

We offer a warm welcome for you to join our roundtable discussion around the topic “How to preserve the personal touch in an increasingly digital world”. This is a c-level event, where you will have the chance to, together with your peers, discuss and share experiences around topics like;

  • What is the right human touch?
  • How do you recognise services which customers are using that need human intervention?
  • How to improve the member experience, increase internal efficiency and secure compliance & security. 
  • How do you secure the right migration strategy? A balancing act between risk and pragmatism.

We are thrilled to present our special guests Robin Fieth, CEO of the BSA, Julian Wells, Director at Whitecap, Ben Nadel, Co-Founder at Woodhurst and Simon Roberts, Director at Accenture.

Following our discussion, a delicious lunch will be served at the renowned restaurant Angelica & Crafthouse.
  
Date: Monday, November 11
Place: The Boardroom at West Village, Wellington Street, Leeds
Time: 11:00-2:00 GTM. Coffee & registration from 10:30. Roundtable discussion 11:00-12:30 and lunch 1:00-2:00 GTM.

Warm welcome! Team Vilja

This is a c-level event and seats are are limited. This is for Building Societies only. Please rsvp as soon as possible.

Event Summary

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