Loading…
  • calender-icon Event
  • Posted: 19 Jun 2024

Smart Talk: How to get the most out of your customer reviews

10
Jul
2024

  • Calender-Icon Time: 13:00 - 13:45
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: Smart Money People
  • Currency-Icon Free to attend
Back to Events & Training
A free webinar hosted by BSA Associate, Smart Money People
 

In this live 45 minute webinar hosted by our Head of Business Development Jess Rushton, our expert panel will deep dive into the importance of reviews. 


They'll discuss a range of topics, such as the value of responding to customer feedback, how negative reviews can be used positively, and how reviews can be used to evidence customer outcomes.

The panel will also give valuable insights about how your company can maximise the impact of its own customer reviews.
 

You'll hear from:

  • Adil Sheikh: Head of Product - Smart Money People
  • Natalie Wilshaw: Customer Experience Manager - Money Wellness
This is sure to be an insightful session where there'll be plenty of opportunities to ask questions.
 
We're looking forward to seeing you there on the day.

agenda.png  Date:
  Wednesday, 10th July 2024

sessions-(1).png  Timings:
  13:00 - 13:45

Currency-image.png  Cost:
  Free to attend

register.png  Register: 
  Complete the online form to secure your place.
          
contact.png  Contact:
  Please direct any enquiries to hello@smartmoneypeople.com

As the UK’s most comprehensive financial services review site, Smart Money People helps people and companies to create better outcomes, sharing the collective wisdom and experiences of customers to provide insights and ideas that will help shape the future of finance.

Event Summary

  • Wednesday, 10 July 2024
  • 13:00 - 13:45
  • Free to attend

You may also be interested in...

BSA Card
  • BSA.PressRelease Press Release
  • People

Building Societies Association signs Mortgage Industry Mental Health Charter

The Building Societies Association (BSA) has become a signatory of the Mortgage Industry Mental Health Charter, reaffirming its commitment to supporti...

Last updated:17 Jul 2026
BSA Card
  • BSA.Event Event
  • Thought leadership

MSc Strategic Leadership Programme

Application deadline: Mid-September 2026     Start date: October 2026

Last updated:15 Jul 2026
  • BSA.IndustryPublication Research & Reports
  • Banking & Payments

The Social Value of the Building Society Branch Network

The Building Societies Association commissioned RealWorth, a social value consultancy, to carry out a study which examines the social value generated ...

Last updated:07 Jul 2026
BSA Card
  • BSA.PressRelease Press Release
  • Banking & Payments

Building societies play vital role in tackling record levels of scams

New research shows building society branches are playing a vital role in protecting customers from scams. 

Last updated:07 Jul 2026
BSA Card
  • BSA.Event Event
  • Mortgages & Housing

Annual Meet-up for Mortgage Professionals

Join us for the BSA's Annual Mortgage Meet-up, bringing together mortgage professionals from across the sector for a day of insight, discussion and ne...

Last updated:03 Jul 2026
BSA Card
  • BSA.PressRelease Press Release
  • People

BSA responds to ISA reform anti-circumvention rules & First-time buyer ISA consultation

Government publishes ISA reform anti-circumvention rules & First-time buyer ISA consultation

Last updated:23 Jun 2026
BSA Card
  • BSA.Event Event
  • Mortgages & Housing

Smart Data and the Future Mortgage Journey: From industry insight to organisational impact

A free event hosted by BSA Associate Novus Strategy   The mortgage market is changing. For the first time, many of the concepts that have dom...

Last updated:23 Jun 2026