The BSA welcomes the opportunity to respond to this consultation on proposed further support for mortgage customers impacted by the coronavirus. The building society sector responded quickly and proactively to support borrowers at the onset of the current crisis. The sector has been pivotal in providing confidence, reassurance and support to an unprecedented number of borrowers facing financial difficulties within an incredibly short period of time. Our members were supportive of FCA guidance published in September which encouraged a return to BAU tailored forbearance. Whilst we have not seen evidence that further blanket deferrals are necessary our members will support these proposals in a time of national crisis. Our response has been prepared in consultation with a wide range of our membership.
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