We have updated our Privacy Policy and our Cookies Policy. The cookies that we use make our website work and helps us to analyse how the site is used by our visitors and improve our services.
Allow activity tracking?
I want to manage my cookies - Find out more
The voice of building societies
This is the fifth edition of this report from the BSA, and it seeks to investigate current practices in member engagement at building societies and to share innovations and ideas that have been successful.
The report presents the progress building societies have made over the last few years in engaging their members, getting their feedback, and acting on their comments so that the members have more influence over the society that they own. Take a look here. You can order a print copy by emailing simon.rex@bsa.org.uk
By subscribing you consent to us sending you research and reports