Engaging conversations

Member engagement at building societies

Untitled.pngThis is the fifth edition of this report from the BSA, and it seeks to investigate current practices in member engagement at building societies and to share innovations and ideas that have been successful.

The report presents the progress building societies have made over the last few years in engaging their members, getting their feedback, and acting on their comments so that the members have more influence over the society that they own.

Take a look here. 

You can order a print copy by emailing simon.rex@bsa.org.uk



Simon Rex

Information Services Manager

Tel: 0207 520 5914 simon.rex@bsa.org.uk

Sign up to receive research and reports

By subscribing you consent to us sending you research and reports