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Building Societies Association signs Mortgage Industry Mental Health Charter

The Building Societies Association (BSA) has become a signatory of the Mortgage Industry Mental Health Charter, reaffirming its commitment to supporting positive mental health and wellbeing across the mortgage sector.

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The Building Societies Association (BSA) has become a signatory of the Mortgage Industry Mental Health Charter, reaffirming its commitment to supporting positive mental health and wellbeing across the mortgage sector.

Established in 2021, the Charter brings together organisations from across the mortgage and wider property finance industry to help ensure that nobody feels they have to face mental health challenges alone. Today, more than 400 organisations have signed the Charter, representing over 30,000 people working across the sector.

By signing the Charter, the BSA is supporting a shared commitment to raising awareness of mental health, reducing stigma, encouraging healthier workplace cultures, providing practical support and promoting long-term wellbeing initiatives across the industry.

Paul Broadhead, Head of Mortgage and Housing Policy at the Building Societies Association, said:

"Building societies have always put people at the heart of what they do, whether that's supporting members, colleagues or the communities they serve. Signing the Mortgage Industry Mental Health Charter is a natural extension of those values and reflects our commitment to helping create a more open, supportive and inclusive mortgage industry.

"As the BSA's Mental Health First Aider, I've seen how important it is to create an environment where people feel comfortable talking about their mental health and know where to turn for support. No one should feel they have to struggle in silence, and by signing the Charter we're proud to stand alongside others across our industry who are working to make a positive difference."

Jason Berry, Co-Founder of the Mortgage Industry Mental Health Charter and Group Sales Director at Crystal Specialist Finance, said:

"We're delighted to welcome the Building Societies Association as a signatory of the Mortgage Industry Mental Health Charter. The mutual sector has always been built on strong community values and a people-first approach, making the BSA a natural partner in our mission to improve mental health and wellbeing across the mortgage industry.

"The support from Paul Broadhead and the wider BSA team is an important milestone for the Charter. We hope it will encourage even more building societies to get involved, share best practice and help create healthier, more supportive workplaces across our sector. Together, we can continue breaking down stigma, encouraging open conversations and ensuring everyone knows that support is available when they need it."

The Mortgage Industry Mental Health Charter works with organisations across the mortgage and property finance sector to promote better mental health through awareness, education, collaboration and practical support. Alongside industry research and guidance, the Charter delivers initiatives including Mental Health First Aid training, educational webinars, networking opportunities and wellbeing events throughout the year.

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Mortgage Industry Mental Health Charter

Press contacts:

press.office@bsa.org.uk
Tanya Jackson, tanya.jackson@bsa.org.uk  Tel: 07881 501098
Katie Wise, katie.wise@bsa.org.uk  Tel: 020 7520 5904
Debbie Enever, debbie.enever@bsa.org.uk Tel: 020 7520 5926

Notes to Editors:

The Building Societies Association (BSA) represents all 42 UK building societies, including both mutual-owned banks, as well as 7 of the largest credit unions. Building societies and mutual-owned banks have total assets of almost £670 billion and together with their subsidiaries, hold residential mortgages of £499.1 billion, 29% of the total outstanding in the UK. They also hold £502.2 billion of retail deposits, accounting for 23% of all such deposits in the UK. Building societies and mutual-owned banks account for 46% of all cash ISA balances.  

With all of their headquarters outside London, building societies employ around 52,300 full and part-time staff.  In addition to digital services, they operate through approximately 1,300 branches, holding a 35% share of branches across the UK.