Elaine Morton, Head of Legal, Conduct Risk & Financial Crime, BSA

Robin Fieth, Chief Executive, BSA

Covering political and economic developments over the past 12 months and looks ahead to what 2025 might bring for the mutual movement in general and the building society and credit union sectors in particular.

Jo Causon, Chief Executive, The Institute of Customer Service

Covering Governance and the role of the customer.

Ruth Doubleday, Head of Prudential Regulation, BSA (Chair)
Julia Hillman, Director, Second Mile Consulting Limited
Nick Money, Director, Swoboda Research Centre
John Sutherland, Non-Executive Director, Darlington Building Society

Panel session with audience participation.

Sasha Molodtsov, Partner - Financial Services Advisory, BDO LLP
Adam Soilleux, Director - Financial Services Advisory, BDO LLP
Gloria Perez Torres, Associate Director - Financial Services Advisory, BDO LLP
    
A look at ‘sustainability’ priorities for Boards – linking in ESG priorities for Building Societies and their broader social purpose. We will cover how the ESG agenda supports the sustainability of its local communities and members, looking at the whole ecosystem and regulatory topics which cover customers, communities and BS strategy.

David Pygott, Partner – Global Investigations, Addleshaw Goddard LLP
    
In this session, David will look at current FCA and PRA enforcement trends, and other emerging legal risks for firms in the sector.

* Programme subject to change