• calender-icon Event
  • Posted: 22 Nov 2024

From ordinary to extraordinary: Transforming UX in FinServ with Behavioural Science

12
Dec
2024

  • Calender-Icon Time: 10:00 - 11:00
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: Target Group
  • Currency-Icon Free to attend

A free webinar hosted by BSA Associate, Target Group

Join us for an exciting webinar where we explore how Behavioural Science principles are transforming customer and user experiences across the financial services landscape!


We’ll share how we’ve applied these insights in our innovative mortgage origination solution and how they can benefit all UK lenders.

Why attend?

  • User-centric insights: Learn to understand what your customers truly need before they even realise it
  • Master journey design: Discover strategies for mapping seamless user journeys that guide customers effortlessly
  • Testing for success: Explore effective testing methods to ensure your designs meet user expectations.

Key highlights:

  • The nudge effect: Implement behavioural nudges that enhance user flow and minimise errors
  • Gamification without the gimmicks: Engage users with impactful interactive features that boost loyalty and satisfaction
  • Top 10 CX principles: Uncover essential principles for creating meaningful and impactful customer experiences.

Don't miss out, reserve your spot today!

Event Summary

  • Thursday, 12 December 2024
  • 10:00 - 11:00
  • marketing@targetgroup.com
  • Free to attend

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