Loading…
  • calender-icon Event
  • Posted: 03 Nov 2025

Getting Comms Right

Transforming UK Financial Communications for Trust and Better Outcomes

18
Nov
2025

  • Calender-Icon Time: 11:00 - 11:30
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: Quadient
  • Currency-Icon Free to attend

Due to unforeseen circumstances this event has been postponed until January 2026.
Further details will be available on the BSA website in due course.


A free event hosted by BSA Associate, Quadient


In today’s fast-changing financial landscape, customer communication has never mattered more. Clarity, empathy, and consistency aren’t just compliance requirements, they’re key drivers of trust and engagement.

  • Discover how clear, consistent communications build customer trust and loyalty.
  • Hear expert insights from Nationwide and Quadient leaders on transforming financial communications.
  • Learn practical steps to modernise your comms strategy and improve engagement.
Reserve your place today to gain actionable insights for modernising financial communications that build lasting trust.

Event Summary

  • Tuesday, 18 November 2025
  • 11:00 - 11:30
  • j.balmer@quadient.com
  • Free to attend

You may also be interested in...

BSA Card
  • BSA.Event Event
  • Savings

BSA Savings Symposium

Open to BSA Members and Associates only

BSA Card
  • BSA.Event Event
  • Prudential Regulation

Treasury risk and balance sheet management

We offer two tiers of treasury management training for BSA Members, Associates and Non-members. The courses, run in conjunction with BSA Associate Kin...

BSA Card
  • BSA.PressRelease Press Release
  • Savings

Cash ISA Transfer Performance 2025

Collectively, the industry can report that 90 per cent of cash ISA transfers were completed within the timeframe between 1 January 2025 and 31 December 2025.

BSA Card
  • BSA.IndustryResponse Industry Response
  • Conduct Risk & Regulation

Financial Ombudsman Service Our 2026/27 Plans and Budget

The BSA has responded to the FOS consultation on its 2026/27 Plans and Budget

BSA Card
  • BSA.PressRelease Press Release
  • Prudential Regulation

The BSA welcomes today’s final rules for Basel 3.1 and the new Strong & Simple regime

The BSA has been a big supporter of the Strong & Simple regime since its inception.

BSA Card
  • BSA.PressRelease Press Release
  • People

Building Societies Association appoints two new deputy chairs

 Susan Allen, Chief Executive of Yorkshire Building Society, and Caroline Domanski, Chief Executive of No1 CopperPot Credit Union, have taken on the...