Loading…
  • calender-icon Event
  • Posted: 03 Nov 2025

Getting Comms Right

Transforming UK Financial Communications for Trust and Better Outcomes

18
Nov
2025

  • Calender-Icon Time: 11:00 - 11:30
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: Quadient
  • Currency-Icon Free to attend

Due to unforeseen circumstances this event has been postponed until January 2026.
Further details will be available on the BSA website in due course.


A free event hosted by BSA Associate, Quadient


In today’s fast-changing financial landscape, customer communication has never mattered more. Clarity, empathy, and consistency aren’t just compliance requirements, they’re key drivers of trust and engagement.

  • Discover how clear, consistent communications build customer trust and loyalty.
  • Hear expert insights from Nationwide and Quadient leaders on transforming financial communications.
  • Learn practical steps to modernise your comms strategy and improve engagement.
Reserve your place today to gain actionable insights for modernising financial communications that build lasting trust.

Event Summary

  • Tuesday, 18 November 2025
  • 11:00 - 11:30
  • j.balmer@quadient.com
  • Free to attend

You may also be interested in...

BSA Card
  • BSA.PressRelease Press Release
  • Prudential Regulation

New report highlights growing strength and value of UK mutuals

Building societies and credit unions play a vital role in market competition and stability.

BSA Card
  • BSA.Event Event
  • Prudential Regulation

Treasury risk and balance sheet management

We offer two tiers of treasury management training for BSA Members, Associates and Non-members. The courses, run in conjunction with BSA Associate Kin...

BSA Card
  • BSA.Event Event
  • Prudential Regulation

An introduction to treasury management

We offer two tiers of treasury management training for BSA Members, Associates and Non-members. The courses, run in conjunction with BSA Associate Kin...

BSA Card
  • BSA.PressRelease Press Release
  • Mortgages & Housing

Building society sector continues to grow as consumers seek better value

In the six months to September 2025, building societies and the two mutual-owned banks increased their mortgage balances by £7.5 billion, to £493 bill...

BSA Card
  • BSA.PressRelease Press Release
  • Savings

Budget Comment - Focus on helping people understand choices, not on penalising savers

BSA comments on the Budget

BSA Card
  • BSA.Event Event
  • Prudential Regulation

Preparing for successful regulatory visits

Two half-days on 28 & 29 January 2026

BSA Card
  • BSA.PressRelease Press Release
  • People

New Chair elected at the Building Societies Association

Simon Taylor, Chief Executive of Melton Building Society, has been elected as the new Chair of the Building Societies Association.