Start: 10 July 2025 18:54:35
End: 10 July 2025 18:54:35

Event
Thought leadership
Posted: 10 Jul 2025

Navigating Uncertainty: Omnichannel Customer Communications That Build Trust in Financial Services

29
Jul
2025

Time: 11:00 - 11:30
Location: Webinar
Organised By: Quadient
Free to attend

Back to Events & Training

Share this page
Share this link via
Copy URL
Subscribe for Event & Training update

Subscribe to consent to BSA emailing you Event & Training updates
Quadient

A free webinar hosted by BSA Associate, Quadient

We’re excited to invite you to our upcoming thought leadership webinar: "Navigating Uncertainty: How Effective Customer Communications Build Trust in Financial Services" featuring Damian Parker & Nick Emanuel, Quadient. You’ll gain strategic insights into how automation is reshaping customer engagement, and learn how future-focused communication strategies can drive resilience and growth - even in times of uncertainty.

What will I learn?

Discover how automation boosts communication efficiency, consistency, and personalisation at scale.
Explore strategies for banks to navigate uncertainty with proactive, customer-focused communication.
Understand the future skills and leadership mindsets essential for success in a digital-first world.

Don’t miss this opportunity to gain valuable knowledge directly from two leading experts in the field.
Seats are limited, so reserve yours now!

Event Summary

Tuesday, 29 July 2025
11:00 - 11:30
j.balmer@quadient.com
Free to attend

Book now

Event
Mortgages & Housing

Home Buying & Selling: What Lenders Need to Know

The home buying and selling process is undergoing significant attention as government, industry and regulators look at ways to make the system fast...

Last updated:19 Nov 2025

Press Release
People

New Chair elected at the Building Societies Association

Simon Taylor, Chief Executive of Melton Building Society, has been elected as the new Chair of the Building Societies Association.

Last updated:21 Nov 2025

Event
Prudential Regulation

An introduction to treasury management

We offer two tiers of treasury management training for BSA Members, Associates and Non-members. The courses will be repeated throughout the year and p...

Last updated:10 Nov 2025

Press Release
Prudential Regulation

Building Society Growth Plan urges government and regulators to back purpose-driven finance

Sector calls for capital reform to boost innovation, expand homeownership and strengthen communities.

Last updated:19 Nov 2025

Research & Reports
Prudential Regulation

Building Society Sector Growth Plan

The changes outlined in the Building Society Growth Plan will enable building societies to deliver more economic growth, help more people into their o...

Last updated:19 Nov 2025