Loading…
  • calender-icon Event
  • Thought leadership
  • Posted: 10 Jul 2025

Navigating Uncertainty: Omnichannel Customer Communications That Build Trust in Financial Services

29
Jul
2025

  • Calender-Icon Time: 11:00 - 11:30
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: Quadient
  • Currency-Icon Free to attend

A free webinar hosted by BSA Associate, Quadient

We’re excited to invite you to our upcoming thought leadership webinar: "Navigating Uncertainty: How Effective Customer Communications Build Trust in Financial Services" featuring Damian Parker & Nick Emanuel, Quadient. You’ll gain strategic insights into how automation is reshaping customer engagement, and learn how future-focused communication strategies can drive resilience and growth - even in times of uncertainty. 

What will I learn?  

  • Discover how automation boosts communication efficiency, consistency, and personalisation at scale.
  • Explore strategies for banks to navigate uncertainty with proactive, customer-focused communication.
  • Understand the future skills and leadership mindsets essential for success in a digital-first world.
 
Don’t miss this opportunity to gain valuable knowledge directly from two leading experts in the field.
Seats are limited, so reserve yours now!

Event Summary

  • Tuesday, 29 July 2025
  • 11:00 - 11:30
  • j.balmer@quadient.com
  • Free to attend

You may also be interested in...

BSA Card
  • BSA.PressRelease Press Release
  • Prudential Regulation

New report highlights growing strength and value of UK mutuals

Building societies and credit unions play a vital role in market competition and stability.

BSA Card
  • BSA.Event Event
  • Prudential Regulation

Treasury risk and balance sheet management

We offer two tiers of treasury management training for BSA Members, Associates and Non-members. The courses, run in conjunction with BSA Associate Kin...

BSA Card
  • BSA.Event Event
  • Prudential Regulation

An introduction to treasury management

We offer two tiers of treasury management training for BSA Members, Associates and Non-members. The courses, run in conjunction with BSA Associate Kin...

BSA Card
  • BSA.PressRelease Press Release
  • Mortgages & Housing

Building society sector continues to grow as consumers seek better value

In the six months to September 2025, building societies and the two mutual-owned banks increased their mortgage balances by £7.5 billion, to £493 bill...

BSA Card
  • BSA.PressRelease Press Release
  • Savings

Budget Comment - Focus on helping people understand choices, not on penalising savers

BSA comments on the Budget

BSA Card
  • BSA.Event Event
  • Prudential Regulation

Preparing for successful regulatory visits

Two half-days on 28 & 29 January 2026

BSA Card
  • BSA.PressRelease Press Release
  • People

New Chair elected at the Building Societies Association

Simon Taylor, Chief Executive of Melton Building Society, has been elected as the new Chair of the Building Societies Association.