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Event
- Posted: 04 Mar 2026
Reimagining Mortgage Origination with AI-Driven Customer Experience
16
Apr
2026
Book your place
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Time: 13:00 - 14:00
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Location: Webinar
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Organised By: Digilytics
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Free to attend
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Digilytics
With growing focus across the mutual sector on digital acceleration, operational resilience, and Consumer Duty outcomes, this webinar explores how AI-driven customer experience is reshaping mortgage origination for building societies.
We will examine how agentic AI, intelligent data processing, and decision augmentation can orchestrate end-to-end lending journeys to deliver clearer communication, faster decisions and more transparent member experiences, while maintaining strong governance and underwriting standards.
Who it's aimed at:
Designed for mid-to-senior leaders across origination, risk, and operations within building societies, this session provides practical insight into modernising origination while strengthening both member experience and operational control.
Key Takeaways:
- Enabling accelerated decision journeys without compromising credit oversight
- Reducing friction for members and brokers across the origination lifecycle
- Aligning AI adoption with Consumer Duty and governance expectations
- Improving consistency and cost-to-serve through intelligent automation
- A pragmatic roadmap for mainstream and specialist building societies
Digilytics
Turning Complex Data Into Your Competitive Advantage: Make smarter, faster and more confident decisions with purpose built AI solutions for lenders.
Event Summary
- Thursday, 16 April 2026
- 13:00 - 14:00
- sneha.paul@digilytics.ai
- Free to attend
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