Useful links

If you need money advice or want to make a complaint this factsheet will give you a round up of some links you may find useful. 

Further advice and information is available from the following organisations:


The main source of information on all government home ownership schemes, including Shared Ownership.

Link to OwnYourHome


Impartial information and a wide range of useful tools.

Link to MoneyHelper

Financial Ombudsman Service

The Financial Ombadsman Service is an independent public body set up to help customers who have a complaint against a provider of financial services. Here you can find further information on how you can make a complaint to the Ombudsman. How to make a complaint to FOS

Money Advice Agencies

There are many independent advice agencies offering free and impartial debt advice. These include:

National Debtline - Free and confidential debt advice

StepChange - Free and confidential debt advice

Shelter - Advice on housing issues including mortgage repayments

Citizens Advice Bureau - Independent advice

Payplan - Free debt management services

Credit Reference Agencies

Links to credit reference agencies:




Our members are regulated by two bodies - the Prudential Regulation Authority and the Financial Conduct Authority.

Prudential Regulation Authority

Financial Conduct Authority


Simon Rex