Society Matters: summer 2016

Customer vulnerability: supporting people in the finance sector

SMSUMMER2016.pngClick to download the summer 2016 edition

Highlights include:

  • Robin Fieth | Moving on from the EU Referendum
  • Linda Moir  | Capturing the heart and mind of the customer
  • Financial Abuse | Supporting Victims
  • Vulnerability | Through the eyes of the 'Bipolar Businessman'
  • Interview | Challenges and opportunities in the sector


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