By Deborah Cooper, Partner, Miles Advisory
Leadership, communication and employee welfare are key to running a good business, and never more so than now as firms reassess their people agendas in the shadow of a pandemic.
The Coronavirus has had, and is still having, an unprecedented impact on business operations. It has changed the way we think and the way work is done, from how we meet to how we manage.
It has forced the people priorities – including employee engagement and communications – to the top of the Board agenda. It has driven leaders to plan and deliver change and digital transformation in weeks, where before years would have been acceptable.
Over the past 12 months, we have continuously surveyed over 100 organisations across a variety of sectors. They shared with us what they have learned and what has changed about what they now believe constitutes great leadership. Whilst there was a crisis to manage there is an opportunity to review how we can use it to emerge in better shape, thinking and operating differently.
The challenge and opportunity most see now is how to hardwire the best of these ways of thinking differently into the way their organisations behave and operate going forward. Is this the beginning of a genuinely changed way of leading for many organisations? More human, more equal, more caring? ”Crisis has brought out the human in us all – trust, empathy, authenticity, vulnerability.”
We concluded that there were three key actions around the people agenda for building societies to embrace and enable them to build back better.
Despite the economic effects of the pandemic, finding diverse talent with the right skills and the right values or ‘fit’ will likely be even harder in the future. The crisis has made many skills shortages even more acute as the trend towards e-commerce has accelerated the dependency on acquiring large amounts of digital, data and software talent. Diversity and inclusion was high on the agenda previously but now is underlined and in capital letters ….. A proactive, action orientated approach is a must.
For more information please contact Deborah Cooper, Partner, email@example.com 07464 675444